Business Development Center (BDC) Representative at Bill Alexander Ford

About UsHere at Bill Alexander Ford we are committed to serving our friends and customers. Our Alexander Ford Core Values are the foundation for everything we do and why we have continued success. If you want to be apart of a team who cares deeply about our employees and customers then we welcome you to apply!Honesty and integrity in everything we say and doMaintain the highest regard for each customer and employeeDevelop people and promote from withinUse our collective strengths to make decisions and solve problemsBenefits:Medical Plan (both US and Mexico)Dental Plan (both US and Mexico)Vision PlanSupplemental BenefitsPreventative Care Management PlanLife Insurance401(K) PlanPaid VacationPaid HolidaysPaid TrainingOpportunities for advancementThe responsibilities of the BDC representative is to identify and qualify potential customers through various channels (phone email online inquiries) and to schedule appointments for sales or service ensuring the efficientcustomer flow. Respond to inquiries address concerns and provide information about products or services. Build rapport with customers to foster a positive experience. Follow up with customers after initial contact to ensure they are satisfied and to move them towards a sale or service appointment.The required skills are strong communication customer service ability to handle multiple tasks and prioritize effectively. Sales or business development experience (preferred) and proficiency in CRM software and other relevant tools.The key functions are inbound calls outbound calls managing and responding to online inquiries and handling customer interactions through text or online chat.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.Required Experience:Unclear Seniority Key Skills Business Development,Sales Experience,B2B Sales,Time Management,Cold Calling,Outbound Sales,Account Management,Salesforce,Inside Sales,Telemarketing,CRM Software,Lead Generation Employment Type : Full-Time Experience: years Vacancy: 1