Business Development Center Representative at Romeo Auto Group

Business Development Center (BDC) Representative Join a trusted name in the automotive industry!Romeo Auto Group is seeking a driven customer-focused BDC Representative to support our sales and service this role youll be the first point of contact for many of our customershandling inbound inquiries making follow-up calls scheduling appointments and helping drive traffic to our showroom. We are seeking candidates who are bilingual with full proficiency in reading and writing both Spanish and English.About Romeo Auto GroupFamily-owned and operated Romeo Auto Group has proudly served New York drivers since 1982. With decades of success and a commitment to excellence weve built a supportive energetic team environment that encourages growth and long-term careers.What We Offer401(k) with employer matchHealth dental and vision insuranceFlexible spending account (FSA)Paid vacation and time offLife insuranceWeekly training and career developmentEmployee discountsA collaborative high-energy workplaceResponsibilitiesRespond to inbound internet leads phone calls and messages promptly and professionallySchedule sales or service appointments with potential and existing customersConduct follow-up communication to nurture leads and ensure a positive experienceAccurately record customer information and communication in CRM systemCoordinate with sales and service teams to ensure a seamless handoffRequirementsPrevious experience in customer service call center or dealership BDC preferredStrong communication and interpersonal skillsProfessional phone etiquette and written communicationDetail-oriented with strong organizational skillsProficiency with CRM systems is a plusBilingual a plusConsenting to a background checkRomeo Auto is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.Required Experience:Unclear Seniority Key Skills Business Development,Sales Experience,B2B Sales,Time Management,Cold Calling,Outbound Sales,Account Management,Salesforce,Inside Sales,Telemarketing,CRM Software,Lead Generation Employment Type : Full-Time Experience: years Vacancy: 1