Business Development Coordinator at Mini Of Glencoe North Shore

BDC Fields Auto is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create lifelong relationships.Being family-owned and operated our culture and standards that define our day-to-day beliefs encompass our Fields Five: Safety Integrity Courtesy Presentation Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.What We Offer - BenefitsMedical Dental Vision Short- and Long-Term Disability Paid Basic Life Insurance 401(k) Plan Personal Time Off Paid Training Employee vehicle purchase plans Health and wellness Saturday Lunches Discounts on products and servicesFIELDS AUTO GROUPFields Auto Group believes that employees are our greatest asset. As such we treat all team members with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training but also in rewarding outstanding effort.ResponsibilitiesAnswer customer calls and establish follow-up with sales appointmentsRespond quickly to internet phone and live chat inquiries using email phone and live chat scripts and templatesProvide customers with initial product information & direct them to the appropriate dealership resourcesPresent initial financing options based on customer needsFollow up with leads that are not ready to make an appointment or no-showsParticipate in team & process development sessions keeping positive relationships with teammates sales teams and dealership managementUtilize CRM tracking system dailyQualificationsAt least one previous role based in strong customer service experienceTeam player attitudePrompt and courteousEnthusiastic personalityMust have strong computer skillsWilling to submit to a pre-employment background check Required Experience:IC Key Skills Business Intelligence,Children Activity,Business Analysis,Corporate Sales,ABB,Corporate Development Employment Type : Full-Time Experience: years Vacancy: 1