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Toshiba America Business Solutions Careers

Business DevelopmentSales Support Representative at Toshiba America Business Solutions Careers

Toshiba America Business Solutions Careers East Syracuse, NY

Job Description

Business Development/Sales Support RepresentativeHourly range $17.00-$20.00 depending on experience.New Business Development Commission ProgramGenerate qualified leads for the sale of products/services/solutions to businesses and industrial establishments via telephone and/or email. Responsible for marketing of the companys product and/or services via addition provide field training / customer support for customers who have purchased and/or leased Toshiba Equipment. Ensure customers understand how to effectively operate equipment resulting in positive Toshiba experienceResponsibilities:Generate prospective customers through cold-calling and email to qualify leads with goal of setting appointments for the sales team. Gather sales lead intelligence about prospective customers. Contact current customer base as assigned to generate up-sell or cross-selling opportunities for the sales team. Meet aggressive call quotas/targets as set by management.Provide Customer training on purchased and/or leased Toshiba equipment. Handle complex questions regarding product operability. Ensure Customers have full understanding of equipment operation and capabilities to maximize usage and generate interest in additional equipment needs and other print management opportunities. Provide potential leads to sales team. May also train Toshiba sales/marketing staff on all Toshiba equipment.Work closely with Service Sales and Marketing department(s) to maintain accurate contact list and new equipment purchased or leased to set future appointments for field training. Monitor customer appointment schedule for timely field training appointments. Track appointment execution in the system and make changes as needed based on urgency and needPerform other related duties as assigned.Qualifications:High School Diploma or GEDA minimum of three years of experience in a combination of the following: lead generation telemarketing call center or cold calling sales experience as well as customer support activity including basic equipment training and/or installation.Must have strong communication skills with ability to speak professionally to perspective customersAbility to work in fast paced environment with changing prioritiesDemonstrated ability to be flexible and act promptly to requestsStrong customer service/support skills with ability to resolve issues by phone and/or in personGood computer skills (experience with Microsoft Office Word Excel and Outlook)Whats in it for youGroup health coverage (medical dental & vision)Employee Assistance ProgramsPre-tax spending accountsPet Insurance401(k) planCompany provided life insuranceEmployee discountsGenerous paid holiday schedule paid vacation & sick/personal business/volunteer days.Learn MoreThe content below is exclusively available on our careers site job descriptions: Our Talent CommunityGlassdoor ReviewsOur Commitment to SustainabilityNews ArchiveSolutions & ServicesOur ProductseâBRIDGE Global Print - 2023 Stevie Award WinnerToshiba Office Collection Virtual Demonstration (YouTube)Client Testimonials (YouTube Playlist)Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age ancestry color religious creed disability marital status medical condition genetic information military or veteran status national origin race sex gender gender identity gender expression and sexual orientation or any other protected factor.We also consider qualified applicants regardless of criminal histories consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email to request accommodation.Required Experience:Unclear Seniority Key Skills Business Development,Sales Experience,B2B Sales,Time Management,Cold Calling,Outbound Sales,Account Management,Salesforce,Inside Sales,Telemarketing,CRM Software,Lead Generation Employment Type : Full-Time Department / Functional Area: Sales Experience: years Vacancy: 1 Monthly Salary Salary: 17 - 20

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