Business Graduate Program Operations Manager at George Fox University

George Fox Universitys George Fox Universitys College of Business seeks a highly organized proactive and exceptionally detail-oriented Operations Manager for its graduate programs. This position is the central operational hub for the Master of Business Administration (MBA) program (6 cohorts 14-month staggered schedule) and the Doctor of Business Administration (DBA) program (3 cohorts 5-year virtual/Newberg).About the Job: This role is not just administrative support; it is the comprehensive management of all program logistics data scheduling and stakeholder communication. The successful candidate will be a self-starting systems-thinker who takes full ownership of recurring tasks complex schedules and critical deadlines ensuring seamless and professional program delivery for students faculty and directors.George Fox University a Christ-centered community prepares students spiritually academically and professionally to think with clarity act with integrity and serve with passion. Professors teach all truth as Gods truth integrating all fields of learning around the person and work of Jesus Christ bringing the divine revelations through sense reason and intuition to the confirming test of Scripture. As a Christ-centered community George Fox University is an institution that values diversity as an essential dimension of Gods design for human communities.Job responsibilities include but are not limited to:Program Planning Scheduling and Policy Execution (40%)Owning and managing the 12-18-month forward-looking operational calendar for all MBA/DBA cohorts including all key dates deadlines and events.Mastering and managing the complex carousel cohort scheduling system ensuring all class schedules are built updated and published accurately and free of conflicts.Serving as the primary administrator for all program policies including proactively communicating and enforcing the MBA Attendance Policy by collecting and monitoring records and escalating violations to the Program Director.Developing building and deploying all student-facing program materials including comprehensive orientation modules and program handbooks.Accreditation Data and Records Management (20%) Executing the complete end-to-end annual accreditation and assessment reporting process for both MBA and DBA programs ensuring 100% on-time submission.Collecting analyzing and reporting on all required program data including obtaining grading data and other key metrics from faculty and university systems.Maintaining a meticulous and audit-ready digital records system for all DBA student documentation including dissertation forms progress tracking and committee assignments.Ensuring 100% accuracy on all student forms (e.g. dissertation graduation petitions) managing the process from creation to final signature and filing.Student and Faculty Support & Communication (20%) Serving as the primary operational point of contact for students providing accurate and timely (24-48 hour) responses and solutions for all non-academic issues.Implementing and executing a proactive scheduled communication plan (e.g. monthly email updates to cohorts) to ensure students are informed of deadlines and events.Guaranteeing a 24-48 hour response time to all faculty inquiries.Executing all faculty support protocols for every course including:Proactively contacting faculty for course preparation and review within the specified timeframe.Managing textbook and course material adoptions.Preparing and reviewing all Canvas course shells to ensure they are complete and published to students at least one week prior to the class start.Scheduling and managing logistics for all recurring (e.g. monthly semesterly) faculty meetings.Events & Logistics Coordination (10%) Managing all program events (e.g. New Student Orientation Hooding residencies) from conception to execution.Developing detailed project plans-including timelines tasks budgets and resource needs-at least three (3) months prior to any major event.Managing all program purchasing and procurement through university systems (e.g. Bruin Buy) including faculty payments event supplies and other expenses.Supervision & Team Collaboration (10%)Recruiting training and supervising all student workers for the graduate programs.Managing student worker schedules and budgets.Serving as a collaborative and positive member of the College of Business team.Communicating effectively and courteously with others including employees students and the public in a spirit of teamwork respect and customer service.By actions words and lifestyle be a Christian role model to students whether through casual contact or in a formal supervisory role.Demonstrated experience working cross culturally with respect appreciation and humility.Other duties as assigned.Were looking for candidates who have:Bachelors degree and at least 3-5 years of experience in operations project management or high-level administration preferably in a higher education setting.Demonstrated ability to work autonomously take ownership and manage competing priorities without direct daily supervision.Exceptional attention to detail and a proven system for personal task management and follow-through.Advanced proficiency with G-Suite Microsoft Office (especially Excel) and a Learning Management System (e.g. Canvas).Proven ability to learn and master complex software and systems such as university scheduling software procurement systems (e.g. Bruin Buy) and project management tools (e.g. ClickUp Asana).A proactive service-oriented mindset with a track record of professional timely and clear communication.Legal authorization to work in the United States. This position does not offer visa sponsorship; therefore only applicants who do not require sponsorship for employment visas now or at any point in the future should apply.A commitment to the Universitys Theology of Racial and Ethnic Diversity.A desire to work with a diverse community of students and employees who represent various cultures backgrounds abilities ethnicities political views and expressions of Christian faith.A personal commitment to Jesus Christ and express their Christian testimony in a addition employees agree to live in agreement with the Community Lifestyle Statement and affirm the theological commitments expressed in the Statement of Faith.Preference will be given to those who have the following attributes: A Masters degree.Direct experience with university accreditation and assessment reporting.Experience in managing complex multi-year cohort or project schedules.Experience in a student-facing role in a university setting.Job information:Hours Per Week: 40 hours per weekPrimary Work Location*: Newberg CampusWorking Conditions: Physical requirements are those of a normal office environment.Supervisor: MBA and DBA Program Director George Fox University has been transforming students lives for over 125 years. We are a Christ-centered community that prepares students spiritually academically and professionally to think with clarity act with integrity and serve with passion. Our vision is to be the Christian university of choice known for empowering students to achieve exceptional life outcomes. We put students first with Christ at the center of our work embracing change in order to improve. We are looking for enthusiastic candidates to join us in creating transformational experiences for our students.Being a part of our community means a commitment to faith and to a lifestyle that is consistent with the universitys mission as described in the Statement of Faith and Community Lifestyle Statement on our website.As a Christ-centered community George Fox University is an institution that values diversity as an essential dimension of Gods design for human seeking to become a more inclusive community we especially encourage applications from women and candidates from racial and ethnic backgrounds that are underrepresented in our community.What is most appealing about working at George Fox UniversityFaith-friendly: Our culture is unique for higher education. At George Fox you can pursue academic excellence while integrating scriptures praying with staff members and students at work and helping to make an impact on the world in a way that promotes Christian values.Unapologetically Christian: As a university we have an enduring commitment to Christ his kingdom and the truth of Gods Word.Live out your calling: You are able to use your God-given talents and abilities while having a profound influence on students as they deepen their relationship with Jesus Christ.Equip students for kingdom work: You can be a part of helping students discover their callings at which they will be able to glorify the kingdom of God just as they have seen you do.For your personal well-being we offer:A strong Christian vision and mission-led organization with opportunities for your growth and contributions.Wonderful Christian peers and a vibrant student population.A beautiful and peaceful campus environment with areas to walk and coffee shops and restaurants close by.Free Fitness Center membership.Free parking.Rich employee benefit package for eligible positions. Click here for more information!*Flexible work arrangements available (For employees approved to work remotely outside of Oregon and Washington employment will be facilitated through our employer of record partner whose benefits package and eligibility requirements differ from that of George Fox University).Application Procedures - kindly apply only through this websiteWhen completing the online application please upload the following as Word or .pdf documents in the section marked Letter of Interest and Curriculum Vitae or Resume: Letter of InterestCurriculum Vitae (CV) or ResumeOther supporting materials may be requested at a later stage of the review process.Interested applicants are encouraged to apply immediately as review of applications will begin immediately and continue until the position is filled.We invite you to Be Known at Oregons largest private and nationally recognized Christian University!**This position is subject to close at any time regardless of the date on the posting.**Have questions or need assistance with our application process Contact Equal Employment Opportunity PolicyThe university is an equal-opportunity employer. Every employee has the right to work in surroundings free from all forms of unlawful discrimination. It is our policy to make decisions about applicants and employees without regard to sex age race color marital status national origin disability veteran status or any other status to the extent prohibited by applicable local state or federal law. This prohibition applies not only to the recruiting and hiring process but to all facets of the employment relationship including promotion pay training classification performance reviews discipline and termination.George Fox is owned by the Northwest Yearly Meeting of Friends Church and its mission is distinctly Christian. Employees are required to agree with and abide by the universitys faith statement and its statement of community responsibilities. Within the context of this agreement and commitment employment opportunities are otherwise available to all persons on the basis of their experience and skills.In the recruiting process the university may make special effort to solicit applicants from underrepresented groups. This is done as an affirmative step to increase the representation of these populations in the universitys workforce to better match their availability in the labor market. Hiring decisions are based on the applicants qualifications as they relate to the needs of the position.Required Experience:Manager Key Skills Disaster Recovery,Order Management System,SAFe,TOGAF,Business Management,White Papers,Investment Banking,Middleware,Project Management,Sharepoint,Order Fulfillment,Google Suite Employment Type : Student Experience: years Vacancy: 1 Yearly Salary Salary: 44100 - 62475