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WASH Laundry

Business Operations Associate (Sales Support), Temporary at WASH Laundry

WASH Laundry Los Angeles, CA

Job Description

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose and achievement in the work we do while staying true to the DNA of our core values. We value our people and encourage the development of talented and motivated employees to support the continued performance and growth of our diverse operations. We have been the foundation of many successful careers. At our core we are an innovation driven fast-paced team environment with a high performance culture. If you are looking for a career that will challenge and engage you is focused on customer care and quality service then WEare the company for you. We invite you to bring your passion and experience to our team!WASH is seeking a detail-oriented Business Operations Associate to assist our sales and field operations teams with accurate work order processing and fulfillment. The Business Operations Department is responsible for managing the end-to-end client agreement lifecycle optimizing daily operations and processes and building cross-functional partnerships with the Sales and Field Operations Teams to execute strategic initiatives and deliver a best-in-class customer experience. Reporting to the Manager of Business Operations the Business Operations Associate will initially focus on timely and accurate processing of all equipment-related work orders and managing accurate equipment inventory records. Keen attention to detail and accuracy timely execution of tasks and a desire to grow and learn are of the upmost importance for success in this role.The ideal candidate will develop a broad understanding and knowledge base of WASHs key business practices and upon building a solid foundation will have an opportunity to grow into a broader role creating customer contracts business reporting materials and leading special projects. A successful Business Operations Associate brings a solutions-oriented mindset flexible work style to contribute to team responsibilities as well as complete individual tasks and possess the professional fortitude to pursue a long-term operations-focused career path. This is a great opportunity to learn our company inside and out with great opportunities for growth in all areas of the business.Estimated Salary: $22.00 to $30.00 per hour based on qualifications and experience.Actual compensation will vary and may be above or below the range based on various factors including but not limited to experience education training location and responsibilities.What you will do:Manage a high-volume of daily work order requestsGenerate accurate and timely equipment work ordersValidate process and close completed work orders by transferring data from hardcopy files into WASH digital systemsCoordinate status updates and follow-up notifications to ensure all work order activities are closed timely and accuratelyManage equipment inventory corrections and exception/error reportingMaintain current and accurate customer account informationProvide insightful and collaborative support to Sales and Field Operations colleaguesPull interpret and transform data to report performance resultsParticipate in cross-functional initiatives to improve core business processes and drive productivityDemonstrate a high-quality customer service approach to internal customer baseMaintain an energetic supportive and professional demeanor in all settingsRequirements:Bachelors degree in Business Administration or other relevant field of study or equivalent applicable experienceMinimum of 1-2 years experience in a corporate environmentIntermediate or Advanced level skills with MS Office Suite Excel Word PowerPoint (Visio and/or Project is a plus)Experience with MS Dynamics Great Plains or similar ERP system is a plusStrong organizational and professional communication skills to manage the timely execution of multiple tasksStrong sense of accountability and dedication to delivering outstanding resultsAnalytical mindset and familiarity using data to understand interpret and communicate resultsPromote a culture of customer service excellenceAbility to thrive and adapt in a high-transaction high-performance evolving company cultureWe are an equal opportunity employer and do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity disability or status as a veteran or because of any other federal state or local protected class. We will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable federal state and local laws. We may require associates to submit to drug testing after receiving an offer of employment but before beginning their job with us. We comply with federal state and local laws with respect to the administration of drug testing and consideration of test results which may vary based on participate in and comply with E-Verify in states requiring E-Verify to determine the eligibility of U.S.-based individuals to work in the U.S.We respect the privacy of candidates for employment. WASHs Privacy Policy sets forth how we will use the information we obtain when you apply for a position through this careers site. The Privacy Policy is accessible at: This Privacy Policy also includes important disclosures pursuant to the California Consumer Privacy Act. Please review the Privacy Notice carefully before submitting any information through this form. If you do not consent to the terms of this Privacy Policy please do not submit information to us through this form and instead contact Human Resources at to inquire about the position.Required Experience:IC Key Skills Business,Information Management,Accounting,Corporate Risk Management,Faculty,Jms Employment Type : Full-Time Experience: years Vacancy: 1 Hourly Salary Salary: 22 - 30

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