Business Portfolio Lead, Associate Director at Deloitte

Associate Director, Deloitte Technology-US (DT-US) Office of the CIO (OCIO) PMO Team

As an Associate Director in the Deloitte Technology-US (DT-US) Office of the CIO (OCIO) PMO team, you will leverage leading program and project management practices and methodologies to enable world class delivery of our major internal technology programs, while also serving as a Business Portfolio Lead supporting one of Deloitte's core business groupsConsulting, GPS, Advisory & Assurance, Tax, or Auditor a designated Enterprise Solutions function. The DT-US PMO team is part of the Office of CIO (OCIO) and reports to the US OCIO Leader. The OCIO leads the development and implementation for technology strategy at Deloitte and drives the strategic initiatives to build market leading technology capabilities. DT-US powers IT for Deloitte's 175K+ professionals while supporting business priorities and transformational initiatives in areas such as AI, Cloud, and Cyber.

Work you'll do As a PMO and Business Portfolio Lead in Deloitte Technology-US, you will leverage leading practices to drive successful technology implementations. You will be aligned to a specific Deloitte Business (Consulting, GPS, Advisory & Assurance, Tax, or Audit) or Enterprise Solutions functionand will provide oversight across that business's portfolio of projects and programs to drive successful value delivery. You will maintain a solid and current understanding of the business portfolio, program status, and investment priorities. In this role, you will work closely with DT-US Product Engineering (PxE) leaders who serve as the primary interlocutors with business stakeholdersproviding them with the portfolio intelligence, financial reporting, and program status they need to engage business stakeholders effectively. You will build and maintain relationships with DT-US and with business-side teams and stakeholders to ensure DT-US leadership is fully informed and well-prepared for interactions with business executives. You will also lead the delivery of and provide oversight for complex programs/projects within your portfolio and will act in an advisory and consultative role to teams and stakeholders on project-related activities. You will be responsible for portfolio financial management of the assigned business portfolio, including participation in budget planning, forecasting, variance tracking, and portfolio-level financial reporting. You will collaborate with key stakeholders in the development of portfolio roadmaps, identification and prioritization of programs and projects, surfacing dependencies, resolving issues, and coordinating between key teams. You will develop portfolio-level metrics and provide accurate, timely, and audience-specific communications to DT-US leaders and PxE partners. You will manage and grow junior staff supporting specific programs within the PMO, providing day-to-day direction, coaching, and performance feedback, participating in annual performance reviews and resource planning, and serving as escalation point for project and program managers and account managers on your team.

Responsibilities include: Provide oversight/lead cross-functional teams in the delivery of complex strategic programs/projects that support Deloitte's strategy and drives to deliver technology and program objectives on-time and within/under budget Builds and maintains relationships with DT-US leaders, PxE leaders, product owners, and technical and non-technical teams; coordinates with business-aligned stakeholders to develop and maintain a current understanding of the assigned business portfolio, and provides PxE leaders with the portfolio intelligence and program status they need to engage effectively with business stakeholders Contributes to strategic planning efforts for the assigned Deloitte Business or Enterprise Solutions function and coordinates with stakeholders to develop portfolio roadmaps and budgets Manages portfolio financial reporting for the assigned business portfolio, including budget tracking, forecasting, variance analysis, and spend-to-plan reporting; supports annual financial planning and ensures financial transparency to DT-US leaders and PxE leaders Identifies and prioritizes projects, collaborating with DT-US and business stakeholders to define project objectives and scope Oversees the activities of teams supporting the assigned business portfolio to ensure delivery of timely solutions aligned with the function's strategy; coordinates within DT-US service areas to maintain visibility into cross-functional programs Maintains oversight and accountability for program performance including creation/review of key delivery metrics; develops portfolio status reports and dashboards to keep DT-US leaders and PxE partners informed on program health, risks, and priorities Handles escalations on risk/issue management across teams and service areas for projects within assigned programs responsible for providing management direction in these areas and ensuring clear communication, consideration of all factors, generation of solution alternatives, and defined actionable plans that are implemented Maintains credibility and accountability for all project and program deliverables within the assigned business portfolio; supports DT-US and PxE leaders in preparing for governance conversations and business stakeholder engagements Participates in annual financial planning process and manages overall portfolio budget and program/project financial reporting Manages and develops project managers and other PMO team members aligned to the assigned portfolio; provides day-to-day direction, coaching, and performance feedback and serves as escalation point for the team on complex program issues Keeps informed on industry trends/leading practices around program and project management and business relationship management, and promotes these leading practices throughout the DT-US organization; contributes to the journey for continuous process improvement Seeks and capitalizes on opportunities to improve productivity, time-to-market, solutions quality, and cost effectiveness

Required Qualifications: Bachelor's degree with 10+ years of relevant experience managing large, complex, cross-functional IT initiatives utilizing a structured project management methodology and formal tools/approaches Demonstrable experience leading a large-scale program including budgeting, staffing, communications (internal and external), and prioritizing competing demands Ability to drive a program from end-to-end from leading and driving the strategy / business case development for governance approval to organizing an implementation plan to relentlessly managing that plan to deliver the final program objectives Excellent written and verbal communications skills and strong executive presence. Must be able to analyze, understand, and communicate complex ideas across a varied audience, including senior DT-US leaders and PxE partners Strategic and critical thinker with the ability to make connections across workstreams and Deloitte's matrixed organizations Empowered self-starter comfortable to take the lead and managing multiple initiatives with an ability to effectively collaborate across teams Excellent planning and organization skills Minimum of 5 years of experience in a matrixed professional services organization Minimum of 2 years of people management experience Experience managing technology portfolio budgets including forecasting, variance tracking, and financial reporting Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve 2+ years of consulting experience Limited immigration sponsorship may be available Preferred Qualifications: Prior experience aligned to or supporting a Deloitte Business (Consulting, GPS, Advisory & Assurance, Tax, or Audit) or Enterprise Solutions function, with working familiarity with that business's operating model and technology needs Strong demonstrated analytical abilities, negotiation/presentation skills, and organizational/planning abilities Proven expertise in planning, estimation, resource management, project tracking, scope control, risk and issues management, and stakeholder relationship management High degree of project / program financial acumen and management (e.g., Planning, Forecasting, Budgeting, Business Case Development, CapEx/OpEx tracking) Strong commitment to professional client service excellence Proven success at recruiting, mentoring, and leading teams that are focused on exceptional client service and can manage risk remotely/virtually Excellent interpersonal relations and demonstrated ability to work with others effectively in teams Significant experience working with a blend of onshore/offshore teams MBA or equivalent graduate degree preferred Prior experience in or working for Executive Leaders and their respective offices/leadership teams Prior experience in Consulting, Technology, or technology implementations Prior experience with IT Financial management methodologies and disciplines Experience in a business relationship management, account management, or IT relationship coordination capacity within an enterprise technology organization Comfort with ambiguity and the ability to logically structure issues and determine recommended resolutions Detail-oriented with ability to plan, prioritize, and make decisions on multiple time-sensitive projects Strong commitment to integrity Strong knowledge of leading-edge project management methodologies Good understanding of Software Development Life Cycle (SDLC) Agile project experience Strong MS PowerPoint skills with proven record to create high impact audience specific presentations Proficient in MS Project and MS Project Server (or similar applications) Strong MS Excel and Word skills ServiceNow experience desirable Internal Eligibility Internal Associate Directors Demonstrated excellent leadership skills throughout their career within the Deloitte U.S. Firms Prior experience aligned to or working in support of a Deloitte Business or Enterprise Solutions function preferred