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Concord USA

Business Process Specialist – Biospecimen & Laboratory Operations at Concord USA

Concord USA San Francisco, CA

Job Description

Location: Bay Area CA (On-site). Might require occasional travel to Santa Clara and Tucson.Employment Type: Contract (W2 or C2C).Duration: 6-12 months. Possibility of renewal depending on personal performance and business needs.Rate: $50 - $65/hr W2.About UsConcord isnt your typical consulting firm; we are an execution company with a passion for making things happen. Our mission is to help clients enhance customer experiences optimize operations and revolutionize their product offerings through seamless integration optimization and activation of technology and data.We are purpose-built merging the industrys top specialty companies to amplify our Innovation Capabilities in analytics & AI data management & engineering UX and digital experience and technical platform integration automation & security engineering.About the RoleWere seeking a Bio-specimen Process Specialist to support the implementation and optimization of a new Biospecimen Acquisition and Management tool within a global molecular diagnostics group. This role sits at the intersection of business analysis process management and stakeholder engagement requiring a blend of strategic thinking and hands-on execution.The ideal candidate has a strong background in biotech pharma or diagnostics and direct experience working inside laboratory environments. This individual will play a key role in defining documenting and refining processes managing change initiatives and ensuring seamless adoption across global teams.Key ResponsibilitiesPartner with global stakeholders to analyze and document biospecimen acquisition and management processes.Lead requirements gathering and documentation for new workflows system integrations and process improvements.Collaborate with cross-functional teams to align business processes with system capabilities.Facilitate change management activities to support the adoption of new tools and ways of working.Work closely with senior leadership and technical teams to manage priorities timelines and communication across sites.Contribute to business architecture design ensuring scalability and alignment with organizational objectives.Support training documentation and communication plans related to new processes and systems.QualificationsBachelors degree in Biotechnology Chemistry Biology Engineering or a related scientific discipline.5 years of experience in process analysis business analysis or project management within the pharma biotech or diagnostics industry.Proven experience working inside a laboratory environment with an understanding of biospecimen handling or related lab workflows.Strong skills in process mapping requirements documentation and stakeholder management.Experience with change management and cross-functional collaboration in complex global organizations.Excellent communication and facilitation skills. Able to work effectively with both technical and executive stakeholders.Familiarity with biospecimen acquisition data management or LIMS systems.Experience supporting global teams and multi-site initiatives.Exposure to molecular diagnostics or research and development processes.What We Offer (W2 Employment)Health Dental and Vision Insurance: Comprehensive coverage to support your well-being.Employer Contributions to Health Savings Accounts (HSA): Helping you save for medical expenses.Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses plus a $200 Lifestyle Spending Account (LSA).Disability Insurance: Short- and long-term coverage fully paid by the employer.Life and AD&D Insurance: Employer-provided coverage with options for additional voluntary coverage.Employee Assistance Program (EAP): Access to personal and professional support resources.Career Growth Opportunities: Pathways for advancement and skill development.Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection.***Concord is an execution partner helping organizations drive digital transformation modernization and scalable technology solutions. We deliver real results that solve real business challenges. We operate globally and are growing fast shaping the future of technology. Join a team trusted by top companies to drive strategic growth and operational excellence! Required Experience:Senior IC Key Skills Hr Executive Recruitment,Internship,Information Technology Sales,Furniture,Administration Support Experience: years Vacancy: 1 Monthly Salary Salary: 50 - 65

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