Business Relationship Specialist at LendingClub

Current Employees of LendingClub: Please apply via your internal Workday AccountLendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank National Association Member FDIC. We are the leading digital marketplace bank in the U.S. having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future and our team is committed to making that a reality. Join the Club!About the RoleAt LendingClub were committed to improving financial health not just for our members but also for the businesses that partner with us to offer financing solutions to their customers. Through our ethos of service Lending Care we deliver thoughtful proactive support that builds trust and drives success.As a Business Relationship Specialist in the Purchase Finance space youll be the frontline connection for our business partners including medical dental and retail providers. Your role is to ensure these partners have the tools knowledge and support they need to seamlessly offer LendingClub financing to their customers. Youll work in a dynamic collaborative environment partnering closely with our Sales and Operations teams to identify opportunities for improvement and drive meaningful change.What Youll DoServe as a primary point of contact for business partners providing responsive and professional support via phone email chat and virtual meetings.Build and maintain strong relationships with businesses understanding their unique needs and helping them navigate our financing platform.Triage and resolve issues escalating when necessary and ensuring timely follow-up.Provide guidance on LendingClubs tools processes and best practices to help businesses optimize their customer experience.Collaborate with Sales and internal teams to identify trends gather feedback and recommend improvements to Operations processes and procedures.Contribute to cross-functional initiatives aimed at enhancing the overall business and customer experience.Uphold LendingClubs service principles: Build a Relationship Make It Easy and Think Ahead.About You2 years of experience in B2B account management partner support or client services; experience in financial services or healthcare/retail partnerships is a plus.Exceptional communication skills with a focus on clarity professionalism and empathy.Proven ability to manage multiple priorities and resolve complex issues in a fast-paced environment.Strong problem-solving skills and a proactive mindsetyoure always looking for ways to improve processes and outcomes.Comfortable working cross-functionally with Sales Operations and Product teams.Tech-savvy and able to quickly learn and navigate multiple systems and tools.Passionate about delivering outstanding service and building long-term relationships.Bachelors degree preferred preferably in Business Communications or a related fieldPay:$21.00/hrStart Date:February 9 2026Schedule:Your schedule is subject to change within our business hours of Monday-Saturday 6:00AM 7:00PM MST.Work Location:Lehi UT - MUST LIVE WITHIN 75 MILES OF OFFICE.We are currently working a hybrid schedule and our teams are in-office Tuesdays Wednesdays & ThursdaysWorking ConditionsRequired to be on the phones work on a computer and at a desk for extended periods of time including viewing a screen using a mouse manipulating a keyboard and wearing a headset. Must be able to function effectively in a dynamic fast-paced call center environment where natural and regular work stressors can occur.What Makes LC different:A great place to build your careerWe want you to learn and grow with us. Onboarding programs on-the-job training career-development sessions and performance check-ins keep you on a path toward the next level.We celebrate individualityIndividual perspectives and experiences make us and our business betterthere is no typical LendingClub employee. We encourage everyone to voice their opinions while retaining the humility to listen and accept other viewpoints. Employee resource groups supporting female LGBTQ Black Asian Latinx Jewish parent and veteran team members offer more ways to feel connected and supported within our LendingClub community.You are worth itWe want every employee to feel valued. One way we do that is through our generous compensation and benefits package which includes:Generous paid time off401(k) match up to 4% ($5000 per year max)Wellness program with cash incentives and more!Perks with purposeWe also offer a wide range of onsite perks to help you get the most out of your day.Onsite gym locker room showers and a bike roomPublic Café in the buildingOnsite barista for made to order coffee smoothies and teasLight-filled colorful workspaces that encourage collaboration and innovationCovered parkingBasketball courts and open field for sports activitiesHealthy snacks and drinksPosition ineligible for visa sponsorship.Check us out on social media!LendingClub LinkedIn#LI-SS1#Hybrid#LCCS1LendingClub is an equal opportunity employer and dedicated to diversity equity and inclusion in the workplace. We do not discriminate on the basis of race religion color national origin sex (including pregnancy childbirth reproductive health decisions or related medical conditions) gender gender identity gender expression sexual orientation age marital status veteran status disability status political views or activity or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability please contact us at Required Experience:IC Key Skills Business Intelligence,Children Activity,Business Analysis,Corporate Sales,ABB,Corporate Development Employment Type : Full-Time Experience: years Vacancy: 1