Business Risk and Controls Advisor Senior at USAA

Why USAAAt USAA our mission is to empower our members to achieve financial security through highly competitive products exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA where our core values honesty integrity loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityAs a dedicated Business Risk and Controls Advisor Senior positioned in Shared Services Business Risk and Control (SS BRC) first line of defense you will ensure the overall efficiency of risk and compliance management programs risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management as well as Business Operations IT Audit Services and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls including risk and control self-assessments program adherence identification and evaluation of control effectiveness identifying control failures facilitating risk and compliance remediation internal and external audits and regulatory exams and monitoring of the first line of defense to minimize risk exposures and strengthen the overall control environment. Handles risk assessment data and uses critical thinking to identify key data-driven insights tied to first line of defense.We offer a flexible work environment that requires an individual to be in the office 4 days per week.This position can be based in one of the following locations: San Antonio TX Plano TX Phoenix AZ Colorado Springs CO Charlotte NC Chesapeake VA or Tampa FL. Relocation assistance is not available for this position.What youll do:Risk Program Advisory & Execution: Advise business partners on Process Risk and Control Inventory (PRCI) documentation standards risk mitigation control design and evidence requirements. Ensure process procedures are current auditable and business owners are supported. Coordinate RCSA and RIAP results (remediation plans milestones metrics) and track closure with clear owner accountability. Support the Issues Management lifecycle (identification root-cause analysis corrective action validation closure) and maintain the Operational Loss program (event collection categorization root-cause attribution data quality reporting).Key Performance Indicator (KPI)/Key Risk Indicator (KRI) Design & Performance Insight: Implement business KPIs and KRIs to quantify process and control performance timeliness accuracy and member impact. Ensure owners define metrics and thresholds enabling automated monitoring where possible. Translate insights into clear executive-ready narratives and action plans.Control Environment Assessment & Improvement: Assess control efficiency identify gaps/failures and recommend remediation strategies. Prepare for and support internal/external audits and regulatory exams coordinating documentation and responses with owners.Stakeholder Engagement & Communication: Serve as a trusted advisor to Business Operations Process Owners IT Compliance and Risk Management influencing through strong relationships. Facilitate workshops working sessions and readouts simplifying complex concepts for diverse audiences.Data Quality Governance & Insight Generation: Handle risk assessment data ensure data lineage and evidence integrity and leverage critical thinking to develop data-driven insights.Continuous Improvement & Risk Oversight: Find opportunities to streamline risk assessments reduce duplication and improve program usability. Champion first-line ownership and build durable controls aligned with member and employee value and operational excellence. Proactively find opportunities to improve and strengthen the control environment and translate control deficiencies into actionable recommendations for governance practices. Drive improvement efforts to correct or prevent unfavorable trends and assess impacts.Risk Data Analysis & Reporting: Conduct risk data analysis prepare reports and perform trend analysis using business intelligence tools.Regulatory Compliance & Control Oversight: Provide control oversight to ensure compliance with laws and regulations. Ensure risks associated with business activities are effectively identified measured supervised and controlled per policies and procedures.Senior Management Advisement: Advise senior management on control environment status risk identification and control weaknesses raising critical areas.Exception Management: Develop and maintain processes procedures and tools for handling exception alerts and monitoring resulting exception cases.Project Management for Remediation: Lead project teams through the concept planning execution and implementation phases for effective and timely risk remediation.Team Knowledge Sharing & Resource: Share knowledge with team members to evaluate control efficiency. Serve as a primary resource to team members.What you have:Bachelors degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.6 years of experience supporting risk-related compliance related or business control design activities; OR 6 years of experience in a relevant quantitative field; OR Advanced degree or designation in a risk management or quantitative field and 4 years of experience supporting risk-related and/or compliance-related or business control design activities; OR PhD in a risk management or quantitative field and 2 years of experience supporting risk-related and/or compliance-related or business control design activities.What sets you apart:Experience implementing and tracking Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) to evaluate risk program efficiency.Hands-on experience advising on and implementing specific risk management processes: PRCI Risk and Control Self-Assessment (RCSA) Risk Identification Assessment and Profile (RIAP) Issues Management and Operational Loss within a first-line defense framework.Solid understanding of Governance Risk and Compliance (GRC) platforms (e.g. EQAM ServiceNow) and data visualization tools (e.g. Power BI Tableau) for automating metrics and reporting.Familiarity with financial services regulations (e.g. OCC/FFIEC) and audit practices. Ability to produce high-quality evidence and documentation for audits.Professional certifications such as Certified Fraud Examiner (CFE) Certified Anti-Money Laundering Specialist (CAMS) Artificial Intelligence certification or similar risk/compliance designations are a plus.Excellent communication and relationship-building abilities with a shown history of influencing senior leaders and collaborating with Compliance Risk Management Business Operations Audit and IT departments.Strong attention to detail and a self-starter.Compensation range: The salary range for this position is: $103450.00 - $197730.00.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e. H-1B TN STEM OPT Training Plans etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical financial and emotional wellness. These benefits include comprehensive medical dental and vision plans 401(k) pension life insurance parental benefits adoption assistance paid time off program with paid holidays plus 16 paid volunteer hours and various wellness programs. Additionally our career path planning and continuing education assists employees with their professional goals.For more details on our outstanding benefits visit our benefits page on .Applications for this position are accepted on an ongoing basis this posting will remain open until the position is filled. Thus interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.Required Experience:Unclear Seniority Key Skills Business Intelligence,Sales Experience,Compliance Management,Risk Management,Cold Calling,Lean Six Sigma,Upselling,Business Management,Regulatory Reporting,SAP Supply Chain Management,Economic Development,Product Development Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 103450 - 197730