Business Systems Analyst I at Federal Reserve Bank of Philadelphia

CompanyFederal Reserve Bank of MinneapolisAre you an Informational Technology professional with exposure or some experience with Asset Management Service Management and Change Management processes If you are then we would like you to consider starting your career with us at the Federal Reserve Bank of Minneapolis. Our Technology team is looking for an IT Service Management (ITSM) Business Systems Analyst with some experience with ServiceNow and other skills listed below to join our ITSM team. You will work with 2 others in support of the ITSM function in the 9th your role you will interact regularly with Desktop Support along with both internal district and system stakeholders. As a Business Systems Analyst you will provide day-to-day configuration change and asset management functions along with overall support in managing the ITSM operation of the Federal Reserves Ninth District. This is not a remote position and requires a regular on-site presence.This is not a remote position and requires a regular on-site presence. Responsibilities at the BSA I level:Assist in formulating and defining computer systems scope and objectives through research and analysis of the department business systems and industry requirements.Analyze business and user needs documents requirements and assist in revising existing systems and software as necessary to support the business environment.Provide basic technical or production support and conducts routine maintenance and installation of software programs computer systems and/or enhancements.Assist in planning coordinating and conducting related software system and end-user testing.Troubleshoot basic technical problems and issues.Respond to requests for information including developing basic ad-hoc reports and queries in databases and/or management information systems.Provide analytic support to department management for business planning and decision-making.Assist with developing and revising procedures defining processes and delivering training to users.May serve as liaison to Technology Division and programming staff.Stay current in technology best practices demonstrate initiative accountability and collaboration.Required qualifications for BSA IBachelors degree or equivalent combination of higher education and/or relevant work experience ORAssociate degree and 2 years of relevant work experience.Desired: Current or recent relevant experience in the Federal Reserve Bank System.Ability to take initiative and accountability in completing tasks.Capability to identify and resolve technical problems efficiently and in a timely manner.Ability to manage and prioritize tasks as requested or based on critical needs.Additional Information:Starting salary will be between $56300.00 up to $70375.00Full Salary Range for Business Systems Analyst I job profile: $56300- $70375- $84500 Annual.Salary offer will be based on qualifications/experience of the candidate alignment with market data the needs of the position our total compensation package and internal equity.Our total rewards program offers benefits that are the best fit for you at every stage of your career:Comprehensive healthcare options (Medical Dental and Vision)401(k) match and a fully funded pension planPaid time off and holidaysFree public transportation passesAnnual educational assistanceOn-site fitness facilityProfessional development programs training and conferencesAnd moreThe Minneapolis Fed is committed to fostering an environment where all employees are respected and valued. We provide equal employment opportunity to all persons and we work together to pursue an economy that works for all of us. Full Time / Part TimeFull timeRegular / TemporaryRegularJob Exempt (Yes / No)NoJob CategoryInformation Technology Family Group Operations Family GroupWork ShiftFirst (United States of America)The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.Always verify and apply to jobs on Federal Reserve System Careers ( or through verified Federal Reserve Bank social media channels.Privacy NoticeRequired Experience:IC Key Skills Administration And Accounting,Law Enforcement,AECOM,Apache,ABB,Corporate Development Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 56300 - 84500