Business Systems Analyst - Informatics 251569 at Medix

Informatics Business Analyst (Healthcare) – Remote (Contract-to-Hire)

Location: Remote (AZ, CT, FL, GA, IL, IN, KS, KY, MI, NJ, NY, OH, OK, SC, TN, TX, WI)

Type: Contract-to-Hire

100% Remote

Position Overview

We are seeking an experienced Informatics Business Analyst (BSA) to serve as a critical bridge between business stakeholders and technical teams. This role is ideal for someone who thrives in translating complex business needs into actionable technical requirements while driving process improvements in a healthcare environment.

You will partner closely with cross-functional teams, including developers and business leaders, to support the delivery of scalable solutions across claims, eligibility, and data workflows. This position also offers strong growth potential into a Product Management track.

Key Responsibilities

• Partner with business stakeholders to gather, analyze, and document comprehensive business requirements
• Translate business needs into clear functional and technical specifications for development teams
• Facilitate requirement sessions (e.g., JAD sessions) and convert high-level requests into detailed user stories and JIRA tickets
• Map end-to-end business processes, identifying inefficiencies and opportunities for optimization and automation
• Perform root cause analysis on system and data issues, implementing sustainable solutions
• Collaborate with developers throughout the SDLC to design and validate data models, integrations, and APIs
• Support User Acceptance Testing (UAT) to ensure solutions meet business intent and quality standards
• Analyze data structures, file formats, and relational data models to ensure accurate system mapping
• Maintain thorough documentation, including technical specifications and runbooks for critical processes
• Work with healthcare data flows including eligibility, claims, and financial transactions (e.g., EDI 834, 837, 835)

Required Qualifications

• Bachelor’s degree in Computer Science, Mathematics, Informatics, or equivalent experience
• 5+ years of experience supporting or analyzing healthcare claims and eligibility systems within a healthcare or TPA environment
• Strong knowledge of regulatory standards (HIPAA, ERISA, ADA, etc.)
• 3–5 years of experience working in Agile/Scrum environments
• Proficiency in SQL (Microsoft SQL Server and/or PostgreSQL)
• Solid understanding of relational databases, system architecture, and data modeling
• Hands-on experience with EDI healthcare transactions (834, 835, 837)
• Familiarity with healthcare coding standards (ICD-10, CPT/HCPCS, revenue codes)
• Experience with tools such as JIRA, Confluence, Visio, or Lucidchart

Preferred Qualifications

• Experience working with Salesforce
• Exposure to API integrations and modern data platforms
• Strong analytical mindset with the ability to evaluate existing solutions before defining new ones

What We’re Looking For

• A strong communicator who can effectively bridge technical and business teams
• A proactive problem-solver who identifies opportunities for automation and process improvement
• Someone who can translate ambiguous requests into clear, actionable requirements
• A collaborative partner who thrives in Agile environments and supports multiple scrum teams

Team & Environment

• Support multiple Scrum teams (approximately 8–10 developers across teams)
• Work across both operational and customer-facing technology initiatives
• High-growth environment with strong organizational stability