Call Center Agent at Alphabe Insight Inc

We are seeking a motivated Call Center Agent to join our growing team in Minneapolis. This role is centered on providing clear professional and solution-oriented support to clients across various communication channels. The ideal candidate is proactive well-organized and able to maintain a consistent standard of service that aligns with Skillbridge Academys mission. This position offers a stable environment ongoing skill development and opportunities for long-term career growth.ResponsibilitiesHandle inbound and outbound calls with a professional and service-focused approach.Provide accurate information guidance and support to customers.Document interactions and follow established communication procedures.Troubleshoot issues and offer effective resolutions aligned with company guidelines.Maintain confidentiality and ensure compliance with internal policies and standards.Collaborate with team members to improve service processes and customer satisfaction.Participate in ongoing training to enhance communication and service delivery skills.Qualifications : Strong verbal communication and active listening skills.Ability to manage multiple tasks while maintaining accuracy and professionalism.Excellent problem-solving abilities and attention to detail.Comfort working in a structured goal-driven environment.Commitment to providing exceptional customer service.Adaptability and willingness to learn new systems and procedures.Additional Information : Competitive annual salary of $42000 $45000.Career advancement opportunities within a growing organization.Continuous training and professional skill development.Supportive and collaborative work environment.Stable full-time position with long-term potential.Job Type: Full-Time On-Site (Minneapolis MN).Remote Work : NoEmployment Type : Full-time Key Skills Athletics,Fitness,Facilities Management,Agriculture,Communication,Archicad Department / Functional Area: Customer Service Experience: years Vacancy: 1