Call Center Coordinator (Part Time) at US Physical Therapy

Schedule: Monday and Friday 8am-630pmEffectively communicate changes to administration procedures of the front office including telephones processing scheduling and verifications.Route escalated calls to the appropriate department and personnel.Complete tasks surrounding the nature of the call and providing the highest level of patient care and support.Schedule appointments based on availability and continuity of care verifies insurance information updates demographics and informs patients of necessary documentation for health center visits.Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.Answer a high volume of callsQualifications : High School Diploma or equivalentStrong customer service skills; ability to diffuse client frustrationsExcellent interpersonal and communication skillsAbility to use logic and problem-solving skills to resolve issuesAbility to work independently under tight deadlines in a rapidly changing environmentExcellent time management and organizational skillsAdditional Information : What We Offer!Competitive compensation package401(k) plan with company matching optionsGenerous Paid Time OffA rich benefits package including medical dental life and long-term disability insuranceProgressive Leadership Development ProgramsNew Yorks 529 College Savings ProgramEmployee Perks: discounted rates for entertainment travel fitness insurance plans etc. through our partnership with Plum BenefitsFSA Plans- pre tax savings plans to pay for unreimbursed medical and dental expenses travel to & from workCompany Events- Annual Family Field Day Leadership Retreats and Holiday Awards CelebrationAnd much more!Remote Work : NoEmployment Type : Part-time Key Skills Bidding,Apps,Benefits,Corporate Recruitment,Android Development Experience: years Vacancy: 1