Call Center Representative at Seronda Network

Job Ad: Call Center Representative Seronda Network (New Orleans LA )Job Title: Call Center RepresentativeCompany: Seronda NetworkLocation: New Orleans LA Salary: $34000 - $55000Job Type: Full-TimeAbout Us:Seronda Network is a forward-thinking consulting firm that provides businesses with customized solutions to enhance operational efficiency and strategic growth. Based in Halifax we are known for our client-centered approach and a culture that values innovation collaboration and personal growth. As part of our expansion we are seeking a proactive and organized Call Center Representative to support our executive team.Job Description:Seronda Network We are seeking a dynamic and motivated Call Center Representative to join our this role you will serve as the first point of contact for our valued customers providing exceptional service and support through various communication channels including phone email and chat. You will be responsible for addressing customer inquiries resolving issues and ensuring a positive customer experience. Responsibilities:Respond to incoming customer calls in a timely and professional manner.Provide accurate information regarding products and services to customers.Address and resolve customer complaints troubleshooting issues effectively.Document customer interactions and feedback in the database for future reference.Collaborate with team members and other departments to ensure consistent service delivery.Assist in training new employees on call center procedures and best practices.Skills Required:High school diploma or equivalent; Bachelors degree preferred.Proven experience in a call center or customer service role is a plus.Excellent verbal and written communication skills.Strong problem-solving abilities and active listening skills.Ability to work in a fast-paced environment with minimal supervision.Proficiency in using computer systems and software including CRM tools.Benefits:Competitive salary range of $34000 to $55000.Health dental and vision insurance.Paid time off including holidays and vacation days.Opportunities for career growth and professional development.Positive and supportive team environment.If youre a motivated individual with a passion for organization and administrative excellence we invite you to apply for the Call Center Representative role at SerondaRequired Experience:Unclear Seniority Key Skills Data Entry,Deputy,Drafting,Hibernate,Administration Support,Activex Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 34000 - 55000