Client Care Coordinator (9am-5pm) at Griswold Home Care for Sussex & Kent Counties

Now Hiring: Client Care Coordinator Griswold Home Care for Sussex and Kent CountiesGriswold Home Care is seeking a compassionate organized and service-drivenClient Care Coordinatorto join our growing team. This role is essential in ensuring our clients receive the highest quality of care and that our caregivers feel supported and set up for success.About the RoleThe Client Care Coordinator is responsible for managing client relationships overseeing service schedules supporting caregivers and ensuring seamless communication between clients families and our office team. You will be a key part of delivering the exceptional care Griswold is known for.ResponsibilitiesServe as the primary point of contact for new and existing clientsConduct client intakes assessments and ongoing check-insCoordinate caregiver schedules and match caregivers to clients based on needs and skillsetsSupport caregivers with updates training reminders and problem-solvingMaintain accurate client records and documentationAssist in resolving scheduling challenges or client concerns in a timely professional mannerCollaborate with the office team to ensure smooth operations and excellent serviceWhat Were Looking ForStrong communication and customer service skillsExcellent organization and attention to detailAbility to multitask in a fast-paced environmentEmpathy patience and a genuine desire to serve seniors and their familiesPrevious home care or healthcare coordination experience a plusProficiency with scheduling software is helpful (training provided)Why JoinGriswold Home CareMeaningful work that makes a difference in peoples livesSupportive mission-driven team cultureOpportunities for growth within the organizationCompetitive PayBenefits for this position include health dental and vision insurance vacation paid time off and a matching 401(k) plan. The Care Coordinator plays a crucial role in guiding the organization and ensuring the quality of services provided.Required Experience:IC Key Skills Senior Care,Hoyer Lift,Medical office experience,Dementia Care,Home Care,Nursing,Alzheimers Care,Administrative Experience,Meal Preparation,Medication Administration,Memory Care,Tube Feeding Employment Type : Full-Time Experience: years Vacancy: 1