Carrier Team Service Analyst at Hub International Insurance

About HUB International:Hi were HUB. We are proud to be one of the largest insurance brokers in the nation advising businesses and individuals on how to prepare for the unexpected. At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our clients and organization.About The Carrier Management Team The Carrier Team serves as the vital link between our Hub Accounting teams and our Insurance Carrier and Broker partners. Acting as a trusted communication bridge we ensure seamless collaboration and resolution of inquiries. Our team specializes in researching and resolving carrier requests managing documentation and handling escalations with precision and care. As a dedicated servicing and support unit we play a critical role in maintaining strong partnerships and delivering exceptional service across all interactions.About the Position: The Carrier Team Service Analyst provides dedicated support for a variety of cases and inquiries ensuring timely and accurate resolutions. This role includes cross-functional assistance for escalations related to carriers brokers and accounting. The position requires strong research skills attention to detail and a commitment to identifying trends and delivering effective solutions. Analysts work collaboratively within a team environment to resolve challenges and maintain efficiency for internal and external partners.Responsibilities:Research and resolve escalations including carrier assistance needs or missing commission documentation ensuring timely and accurate solutionsBuild and maintain strong relationships with carriers and brokers to provide accounting teams with the most current and accurate informationCollaborate with team members on complex escalations fostering a cohesive and supportive environment that drives efficiencyMonitor and report on identified trends or recurring challenges sharing creative ideas and recommendations for process improvementsDelivering the highest level of service in all interactions maintaining professionalism and responsivenessSupport additional projects and initiatives as assigned contributing to team and organizational goalsRequired-Preferred Qualifications:2 years of experience in a servicing or support team environment providing assistance and solutionsStrong research and analytical skills with a proactive approach to owning resolutionsProfessional Certificate in Business or related field or a degree (preferred)Excellent communication skills confidence in email and phone interactionsHighly organized with the ability to manage priorities and meet service-level agreementsTeam-oriented enjoys collaboration and contributes to shared successDisclosure required under applicable law in California Colorado Illinois Maryland Minnesota New York New Jersey and Washington states: The expected salary range for this position is $22.50 - $28.50 and will be impacted by factors such as the successful candidates skills experience and working location as well as the specific positions business line scope and International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance FSA HSA and 401(k) accounts paid-time-off benefits such as vacation sick and personal days and eligible bonuses equity and commissions for some positions.Disclaimer: By applying to this job and providing your mobile number you are agreeing to receive an initial text from HUB International which you will have the ability to opt out of upon receipt. Message and data rates may apply. Message frequency varies.Department Accounting & FinanceRequired Experience: 2-5 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: High school or equivalentHUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.E-Verify ProgramWe endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.Required Experience:IC Key Skills Cement Plant,Account Payable,Bidding,Electrical Engineering,Kpo,Architecture Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 22 - 28