Carts Co-worker (US) at Software Galaxy Systems, LLC

Title: Carts Co-worker (US) Duration: 2 months + (possible extension) Shift: 12:30 PM - 08:30 PM , weekends are non-negotiable, (Thursday to Monday) (40 hours in a week) Payrate: $17.50 per hour on W2 Location: Tampa, FL USA 33605 Description: Purpose of Job: Assists customers in the loading zone and ensures Shopping tools are readily available during the entire shopping journey. Maintains the flow of carts/baby strollers throughout the store to ensure maximum availability to the customer to strengthen position as the best home furnishing store. Core Responsibilities: • Provides friendly, safe, and efficient car loading and/or unloading service, while maintaining a clean loading zone by removing strapping, excess carts, and cardboard. • Ensures all physical shopping tools throughout the store layout are monitored and filled to par levels during open business. This includes all carts, pencils, yellow bags, maps, twine, etc. • Ensure physical shopping tool are filled at closing and ready for the next opening business day. This includes all carts, pencils, yellow bags, maps, twine, etc • Monitor the condition of physical and digital shopping tools and report any IT issues accordingly and remove any physical stands/tools that are not in safe condition. • Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager. • Support in other customer service areas (FSHO, Exchanges & returns, Click & Collect) as needed. • When supporting Full Serve Hand Out (FSHO), provides customers with a simple and efficient handout experience. • When supporting in Returns, ensures products and equipment are properly staged for next step in process. • When supporting Click & Collect, create a positive customer experience by ensuring accurate orders are handed over to customers. Physical Demands: Lifting up to 50lbs and walking frequently. Working Conditions: Outdoor 50% of the time.