Case Aide at The Bachrach Group

Job DescriptionJob DescriptionPosition Summary:The Case Aide provides essential support to case managers and social workers by assisting with administrative tasks, client services, and program coordination. This role ensures efficient workflow and quality service delivery in support of individuals and families receiving social, health, housing, or child welfare services.Key Responsibilities:Assist case managers in coordinating services, scheduling appointments, and following up with clientsHelp prepare and maintain client files, forms, and documentation in compliance with agency and legal standardsAccompany clients to appointments, court hearings, or service agencies as neededAnswer phone calls, respond to client inquiries, and provide general information about servicesMonitor and document client interactions, progress, and needs under supervisionSupport intake procedures, including gathering background information and required documentationAssist in arranging transportation, housing, or essential supplies for clients when applicableMaintain confidentiality and uphold ethical standards in all interactionsParticipate in staff meetings, trainings, and case reviews as assignedPerform other administrative or client-related duties as requiredQualifications:High school diploma or equivalent required; associate or bachelor’s degree in social work, psychology, or a related field preferredPrevious experience in a social services or support role is an assetValid driver’s license and reliable transportation (if travel is required)Strong organizational, communication, and interpersonal skillsAbility to work with diverse populations in sensitive and respectful waysProficient in basic computer applications and data entry (e.g., Microsoft Office, case management software)Work Conditions:Office and community-based work; occasional home visits or field workMay involve exposure to individuals in crisis or challenging environmentsRegular business hours with occasional evenings or weekends depending on program needsCompany DescriptionThe Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.Company DescriptionThe Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.