Case Manager at ServiceNet

Responsive recruiterBenefits:401(k)401(k) matchingDental insuranceHealth insuranceOpportunity for advancementPaid time offTraining & developmentTuition assistanceVision insuranceCase ManagerDepartment: Certified Community Behavioral Health Clinic (CCBHC) Full Time Non-UnionLocation: Northampton MA Schedule: Monday - Friday 9a - 5p Starting Pay Range: $20/hrLead with Compassion. Guide with Purpose.At ServiceNet we believe in new beginnings inner strength and the power of community. As a CCBHC Case Manager youll be at the heart of transforming liveshelping clients facing persistent mental health and substance use challenges access coordinated wholeperson care. If youre a compassionate problem-solver who thrives in the community and in a fast-moving team environment this is meaningful work where your efforts spark real change.About the RoleWorking as part of our Certified Community Behavioral Health Clinic team youll support clients both in the community and at our Greenfield and Northampton offices. Youll coordinate services across behavioral health medical and social supportsremoving barriers building partnerships and ensuring each person has what they need to move toward recovery and stability.Key ResponsibilitiesCare Coordination & NavigationProvide life-changing care coordination for clients with persistent mental health and substance use challengesin the community and in the office.Facilitate communication among mental health substance use treatment and medical providers to create a seamless integrated care experience.Help clients access legal aid housing employment education benefits substance use treatment medical care and other essential services.Collaboration & Community PartnershipsWork closely with your team to ensure each client receives timely appropriate support.Build relationships with community providers and organizations to streamline access to services.Documentation & Professional GrowthMaintain timely accurate documentation that supports continuity of care.Participate in trainings as needed; stay current on best practices.Use of electronic health records and documentation systems.Minimum RequirementsBA/BS in Social Work or a related field.3 years of experience in care coordination/case management.A compassionate strengths-based communicator who is organized persistent and client-centered.Valid drivers license and reliable vehicle for travel between community settings and our Greenfield/Northampton offices.Perks & Benefits We invest in our people the way we invest in our mission - with trust vision and heart:Mileage reimbursementGenerous paid time offComprehensive health & dental insurance403(b) retirement plan (with employer match)Paid life insurance & long-term disability coverageTuition assistance and tuition remission for eligible classesPaid onthejob training and advancement opportunitiesJoin the Heart of HealingJoin us and become part of a caring community that helps others find joy and purpose. Apply today. Learn more about ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or veteran status. Compensation: $20.00 per hour ServiceNet is a non-profit agency supporting people with mental health challenges developmental disabilities brain injuries homelessness and more. We offer great benefits room to grow and plenty of rewarding opportunities. Wed love for you to join us! At ServiceNet you will make a real difference. Whether youre working in residential direct care clinical care peer support or other valuable roles youll be part of a compassionate team dedicated to supporting our community. And with over 3000 employees and over 100 programs across western Massachusetts were confident theres a role thats the right fit for you.Required Experience:Manager Key Skills Project Portfolio Management,Motivational Interviewing,HIPAA,Computer Skills,Intake Experience,Lean Six Sigma,Conflict Management,Case Management,Team Management,Program Development,Social Work,Addiction Counseling Employment Type : Full-Time Experience: years Vacancy: 1