CashierCustomer Service Representative at Neiman Marcus

Neiman Marcus Group is a relationship business that leads with love in everything we dofor our customers associates brand partners and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.Your RoleAs Sales Associate you will increase sales establish and continue customer relationships by delivering outstanding customer service. You will support the merchandising and maintenance of the floor and corresponding stockroom area. You will report directly to the Assistant Store Manager or Assistant Store Manager Merchandising.What Youll DoAssist customers and deliver the best customer service. Use suggestive selling techniquesHelp with merchandise selection and merchandise returnsHandle each register transactionFulfill phone and online orders to support the omni-channel customer experienceKnowledge of the sales floor and product. Be able to understand advantages benefits or fits of a variety of vendorsUse available tools to foster single and store sales: clientele books clientele call campaigns and Sales Associate EmailMove and flow merchandise autonomously. Maintain the floor according to company directed standards. Maintain department area by size/vendor/silhouette/color/price and discountHandle phone calls and any customer service issuesComply with procedures for markdowns re-ticketing censoring and inventory controlSet up signage of promotional eventsBe aware of inventory issuesIdentify and reduce shrink in departmentAssist store team with preparation and execution of annual inventoryWhat You BringSales Associates must be willing to work a flexible schedule based on business need including evenings weekends and holidays.Previous Retail experienceRequires the ability to perform general math computationsBe able to use a cash registerOperate photographic and video equipmentPerform some lifting of up to 25 poundsInclusive Benefits We offer an inclusive and comprehensive range of benefits to our valued associates including: Medical Dental Vision Benefits Disability Benefits Paid Parental Leave Paid Family Leave and Adoption Support Paid Time Off Retirement Savings Plan (401K) and Life Insurance Financial Solutions NMG Associates Core Discount of 30% Personal and Professional Development OpportunitiesFor more information please click Our Benefits section on our career site or reference the link here: Neiman Marcus GroupOur legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded female-majority organization that outpaces the U.S. population in racial and ethnic diversity our people are at the heart of our progress and we take great care to protect and empower them.We are committed to equal employment opportunity regardless of race color religion sex pregnancy sexual orientation gender identity and/or expression marital status age national origin disability genetic information veteran status or any other status protected by federal state or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation please email us at Required Experience:Unclear Seniority Key Skills Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking Employment Type : Full Time Experience: years Vacancy: 1