Casualty Claims Adjuster Tier III at Berkley

Company DetailsBerkley Oneis a modern insurance provider for a modern generation of affluence. We serve clients who live dynamic adventurous lives and expect their insurance experience to match. Our mission is to deliver highly personalized risk and claims management through a blend of expert independent agents cutting-edge digital tools and the strength of theBerkleybrand.Why Join UsAt Berkley One youll be part of a forward-thinking team thats reimagining personal insurance. Were building solutions that are as sophisticated and agile as the clients we serveindividuals and families who value innovation simplicity and exceptional service. Youll collaborate with passionate professionals leverage modern technology and help shape the future of our industry.What We ValueA client-first mindset with a passion for delivering exceptional experiencesCuriosity creativity and a drive to challenge the status quoCollaboration across disciplines to build smarter more intuitive solutionsIntegrity expertise and a commitment to excellenceJoin us in creating a new standard in personal insurancewhere protection meets possibility.This role will be based in our Phoenix AZ or Wilmington DE office. We offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so.#LI-AV1 #LI-HYBRID The Company is an equal employment opportunity employer.ResponsibilitiesThe Casualty Claims Adjuster is a key contributor to the Berkley One brand. The position requires Liability Injury and Auto Physical Damage claim technical organizational and time management skills along with self-direction and exceptional customer service. This position is responsible for quality timely handling and resolution of moderately complex claims in a professional manner.What you can expect:Culture of innovation teamwork supportive colleagues and leaders willing to invest in talentInternal mobility opportunitiesVisibility to senior leaders and partnership with cross functional teams Opportunity to impact changeBenefits competitive compensation paid time off comprehensive wellness benefits and programs employer funded health savings account profit sharing 401k paid parental leave employee stock purchase plan tuition assistance and professional continuing educationWell count on you to:Handle first and third-party personal lines auto homeowner liability bodily injury first party medical/PIP and auto physical damage claims of moderate complexity.Appropriately manage claims through coverage analysis investigation reserving and resolutionIdentify and address coverage issues complete investigation to determine cause & exposure set timely reserves and develop detailed action plansNegotiate claim settlements with attorneys and unrepresented claimantsEstablish validity of claims submitted for payment through coverage research and contact with policyholders claimants and outside partiesResearch and locate additional information and documentation to investigate evaluate and properly resolve claimsWrite denial letters reservation of rights coverage disclaimers and other correspondenceWork with defense counsel and coverage counsel as needed.Maintain an effective diary system and document claim file activities in accordance with established proceduresPro-actively manage file inventory to ensure timely resolution of casesDeliver exceptional customer service to meet the needs of the insured agent and all internal and external customersPerform administrative functions such as expense accounts and time off reporting as requiredQualificationsBachelors degree or equivalent work experienceMinimum 3 years of experience handling injury insurance claims with an emphasis in working with High Net Worth customers and experience with automated claims systemsYou will also actively participate on CAT duty when neededBroad knowledge of auto bodily injury UM/UIM and first party injury claims.Agile learner who can quickly absorb information and apply it to current business situations.Incredible empathy and understanding of the needs of customers both insureds and their agents alike. You will be an excellent pro-active advocate for Berkley One customers and are passionate about their brand experienceExceptional oral and written communication skills. Your communication style is flexible to the situation. You communicate clearly and with a purposeCalm under pressure. You have excellent organizational and negotiation skills integrity and great follow-through on tasks. You are comfortable challenging norms while working collaboratively with colleagues at all levels of the organizationYou have a strong sense of accountability fun and adventureNatural curiosity. You love learning how things work and you are always looking for innovative improvementsAdditional Company DetailsWe do not accept any unsolicited resumes from external recruiting agencies or firms.The company offers a competitive compensation plan and robust benefits package for full time regular employees.The actual salary for this position will be determined by a number of factors including the scope complexity and location of the role; the skills education training credentials and experience of the candidate; and other conditions of employment.Sponsorship DetailsSponsorship not Offered for this Role Key Skills Load & Unload,Organizational skills,Financial Concepts,Fraud,Math,Mediation Experience,Pricing,Conflict Management,Workers' Compensation Law,Medicare,negotiation,Workers' Compensation Employment Type : Unclear Experience: years Vacancy: 1