Catering Manager DoubleTree by Hilton Hotel Kansas City Overland Park at Hilton

The beautiful DoubleTree by Hilton Hotel Kansas City Overland Park is searching for a Catering Manager following an exciting internal promotion!If youre passionate about selling and servicing exceptional corporate and social events wed love to have you on our team. Join us and make an impact!What will I be doingAs Catering Manager you will be responsible for the development of market segment(s) including solicitation of new customer relationships and negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Fostering all internal customer relationships to ensure consistent high level service throughout the pre-event event and post-event phases of events. Directs event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for his/her experience. Specifically your essential functions will be to perform the following tasks to the highest standards: To organize plan and prioritize your duties by developing plans and goals. Timely communication to internal and external clients via telephone email written documents or in person. Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations. Demonstrate knowledge of job systems products systems and processes. Resolve conflicts and negotiate with others while handling complaints settling disputes and resolving grievances and conflicts. Selling and influencing both internal and external clients. Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution. Ensure high quality service by communicating and assisting others to understand the guest needs providing direction and guidance feedback and individual coaching when needed. Participate in customer site inspections and assist with the sales process as necessary. Other duties as necessary based on business needs. Regular attendance. #LI-JW1EOE/AA/Disabled/VeteransWhat are we looking for Minimum Years of Experience: one (1) year sales or catering background.It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledge of the hotel property management systems () Catering sales within the hotel industryThe Benefits- Hilton is proud to have an award-winning workplace culture ranking#2 Best Company To Work For in the U.S.We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and benefits such as:Access to your pay when you need it through DailyPayHealth insuranceQuarterly bonus potentialCareer growth and developmentTeam Member Resource GroupsRecognition and rewards programsGo Hilton travel discount programBest-in-Class Paid Time Off (PTO)Supportiveparental leaveEmployee stock purchase program (ESPP) - purchase Hilton shares at 15% discountDebt-free education:Access to a wide variety of educational credentials(ex. college degrees high school completion English-language learning digital literacy professional certificates and more)*Please note benefits may vary depending on the classification and union status of the position.Sales IncentiveHilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales Catering & Events teams to reward our employees for their contributions to our companys financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives meaning multiple opportunities to earn a payoutRequired Experience:Manager Key Skills Food Handling,Hospitality Management,Hotel Experience,Hospitality Experience,GM Vehicles,Management Experience,Profit & Loss,Revenue Management,Hotel Management,Operations Management,Budgeting,Leadership Experience Employment Type : Full-Time Experience: years Vacancy: 1