Catering Services Manager - PA Convention Center at Aramark

Catering Services Manager - PA Convention Center

We are seeking a dynamic, results-driven Catering & Events Manager who thrives in a fast-paced, high-energy environment and is excited by the challenge of delivering exceptional large-scale events. This role is ideal for a hands-on leader who can confidently manage events of up to 3,500 guests, inspire teams, and bring creative visions to life. The ideal candidate is a proactive problem solver with strong leadership capabilities, a passion for excellence, and the ability to execute flawlessly under pressure while maintaining an outstanding client experience.

Job Responsibilities

• Design and deliver customized catering solutions that align with client objectives, preferences, and event requirements in a fast-paced, high-volume environment
• Build and sustain strong client relationships by providing exceptional service, responsiveness, and proactive communication
• Ensure consistent excellence in event planning, coordination, and execution, maintaining high-quality standards across events of varying size and complexityserving up to 3,500 guests
• Oversee the timely delivery, setup, and presentation of catered events in accordance with detailed Banquet Event Orders (BEOs)
• Partner with clients to conceptualize and execute memorable events, offering innovative and tailored recommendations
• Demonstrate strong leadership capabilities by directing, motivating, and developing team members to deliver outstanding service and event execution
• Lead, coach, and train catering staff to uphold service standards, ensuring quality and consistency in every event
• Prepare and distribute finalized Banquet Event Orders, ensuring all details are accurate and executed flawlessly
• Manage food and labor costs to meet or exceed financial targets while optimizing operational efficiency
• Direct the execution of catering events of significant scale, including staffing coordination, on-site leadership, and problem resolution in a dynamic environment
• Monitor and ensure accurate financial reporting, including revenue, expenses, and outstanding receivables
• Recruit, train, schedule, and mentor team members to build a high-performing, customer-focused team
• Ensure full compliance with food safety regulations, workplace safety standards, and environmental policies

Qualifications

• Minimum of 2 years of relevant experience in catering, hospitality, or event management within a high-volume, fast-paced environment
• Proven banquet experience is required, with a strong understanding of large-scale event execution, service standards, and operational logistics
• Demonstrated leadership or supervisory experience, with the ability to motivate teams, drive performance, and lead effectively under pressure
• Solid background in planning and executing events, with expertise in catering and hospitality operations
• Bachelor's degree in Hospitality Management, Business, or a related field, or an equivalent combination of education and hands-on experience
• Flexibility to work a dynamic, event-driven schedule, including evenings, weekends, and holidays as business needs require
• Exceptional communication and interpersonal skills, with the ability to engage effectively with clients, team members, and key stakeholders
• Required certifications in Food Safety/Handling and Alcohol Service (or the ability to obtain within a designated timeframe)
• Physical capability to occasionally lift, carry, push, or pull up to 50 pounds
• Ability to stand for extended periods while maintaining a high level of energy, professionalism, and attention to detail during events