Cerner EMR Trainer at Simarn Solutions

Cerner EMR Trainer Location: Minneapolis MN Type: Onsite Contract Job Summary To execute continuous improvement activities work on root cause analysis and provide technical assistance to resolve customer issues. Key Responsibilities 1. To act as a point of escalation for complex and high-priority customer issues ensuring timely resolution. 2. To create the root cause analysis for critical issues and put in place necessary preventive measures to reduce future defects. 3. To collaborate closely with product management development and QA teams to provide feedback on product improvements influence product design and ensure alignment with customer needs. 4. To provide technical assistance to the team members in resolving customer issues. 5. To drive continuous improvement initiatives for support processes workflows and Identify opportunities for innovation automation and efficiency enhancements. Skill (Primary): Oracle (APPS)ORACLE CERNER POWERCHART Job Description: Overview for Travel RNs Employee Orientation EMRFirstNetEMR Overview for MultidisciplinaryRehab 3. PowerChart Touch (Mobile Version) Key Skills Performance Testing,Organizational skills,Classroom Experience,Learning Technology,Instructional Design,Customer Support,IT Service Management,LMS,Software Testing,Training & Development,Adobe Captivate,Public Speaking Employment Type : Full Time Experience: years Vacancy: 1