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Greenshades Software

Channel Account Manager at Greenshades Software

Greenshades Software Jacksonville, FL

Job Description

SummaryGreenshades isseekingan experienced high-energyChannel Partner Managerto own and scale strategic relationships with key channel partners (resellers system integrators MSPs or referral partners). In this role you will be fully accountable for partner retention pipeline generation and revenue contribution from your assigned partners.You will develop and execute joint business plans run quarterly business reviews (QBRs) design and deliver scalable enablement programs and drive co-selling and co-marketing initiatives. Working closely with internal Sales Marketing Product Support and Customer Success teamsyoullact as the primary advocate for your partners while ensuring alignment with company goals.This is a high-impact quota-carrying (or quota-influenced) role ideal for someone who thrives in ambiguity excels at cross-functional influence and has a proventrack recordof turning partner relationships into predictable growing revenue streams in a fast-paced SaaS environment.KeyResponsibilitiesOwnthechannel partnerrelationshipwithaccountabilityforretentionpipelinecreationand revenuecontribution.Develop joint business plansand QBRs. Create manage and execute partner-specific account plans that include revenue targets enablement programs co-selling motions and co-marketingopportunities.Drivechannelpartner enablement by building creative scalable programs and resources that support partner training go-to-market readiness and long-term growth.Support partner events sponsorships and co-marketing initiatives to increase engagement and drivepipeline.Collaborate cross-functionallywith Sales Marketing Product Support and Customer Success to address partner needs resolve escalations and uncover net-new opportunities across the customer and partner lifecycle.Expandkeyrelationshipsandidentifyadditionalcontactsandexecutivesponsors withinpartner organizations to deepen engagement and build alignment across departments andinitiatives.Track analyze and flexibly report on partner performance KPIs sourced/influenced pipeline and revenue to meet the needs of executives partners and internal teams.CoreCompetenciesComfortoperatingin high ambiguity with the ability to create structure clarity and momentum where processes are still evolving.Strong escalation management and conflict-resolution skills.Strongpartner-centricrelationshipmanagementskillswiththeabilitytoinfluence both internal stakeholders and external partners.Skilled inplanningcommunicatingand executing account-based strategies that align with broader business goals.Creative problem-solving with the ability to designnew approaches solutions and partner experiencesAbilitytoprioritize the execution ofmultipleinitiatives anddrivemeasurableoutcomesin a dynamic growth-stage environment.Experience navigating internalcross-functionalteams (Sales Product Marketing Support) to deliver on partner expectations.ProficiencyinanalyzingpartnerperformancepipelineimpactandROI.Abilitytonegotiatecontractssellunderaquota-basedenvironmentandperformagainstgoals.Qualifications7yearsofexperiencemanagingPartnersand/orstrategicaccountsinaquotabearingroleExperience supporting or managing customer success motions (renewals adoption escalations stakeholder alignment)strongly preferred.Demonstratedsuccessingrowingandmanagingrevenue-generatingpartnershipsExcellentverbalandwrittencommunicationskillsincludingexperiencepresentingtostakeholders and executivesStrongorganizationalandprojectmanagementskillsDemonstrated ability to thrive in environments with evolving processes and high ambiguityExperiencewithCRMandpartnermanagementtools (SalesforceHubSpotorequivalent)FamiliaritywithHCMHRERPorcompliancesoftwareecosystemsispreferredPriorexperienceinenterpriseaccountmanagementandrelationshipdevelopmentpreferredFamiliarity or experience with current SaaS sales methodologies (MEDDPICC Challenger Winning by Design) Winning by Design training a plusBachelorsdegreeorequivalentexperienceTravel Expectations: 20-30%Thisisaremoteposition. Required Experience:Manager Key Skills Business Development,Cement Plant,Business Support,Data Analysis,ASP Employment Type : Full-Time Experience: years Vacancy: 1

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