Chapter Engagement Coordinator at Associated General Contractors of America

Position Summary:The Chapter Engagement Coordinator plays a key support role on the Chapter Engagement team contributing to a broad range of chapter-facing initiatives. This position combines light data stewardship with program coordination responsibilities supporting chapter awards programs an online community for chapter executives the annual Chapter Self-Assessment chapter-related meetings and the Chapter Exchange website. The ideal candidate is detail-oriented tech-comfortable and thrives in a fast-paced innovative service-driven environment.Key Responsibilities:Chapter Engagement & Administrative SupportWrites compiles creates and distributes weekly chapter electronic newsletter AGC Chapter Weekly and weekly Chapter Alert designed to promote AGC of Americas upcoming events meetings and educational opportunities.Regularly updates and maintains the AGC Chapter Exchange website including: the review and maintenance of all ongoing content on the site adding new and relevant content as available and driving chapter executives and staff to site.Assists in the planning and execution of Chapter-related meetings and programs.Membership Data Maintenance & Member SupportServes as liaison with members chapters and staff concerning membership data related issues.Monitors reviews and maintains AGCs membership data ensuring updates are accurate and timely.Reviews new member profiles created via the website verifies contact details and assigns the correct record type.Processes manual record updates including adds drops changes and annual chapter officer updates.Serves as the first point of contact for questions submitted to the inbox.Coordinates with the IT Team on data integrity and reporting needs including PowerBi dashboards and reports.Program & Project SupportSupports the administration of AGCs Chapter Awards and National Awards programs including backend platform work and membership verification.Works with vendor to order and deliver Chapter Awards to winners.Assists with the annual Chapter Self-Assessment including data analysis and reporting support.Helps maintain and update online platforms such as the Chapter Exchange and Culture of Care websites tracking and reporting on analytics and usage data.Coordinates fulfillment of the Chapter Staff Service Award and the S.I.R. Award.Administrative & Team SupportCollaborates with chapter services and customer service team members to address phone inquiries live chats and customer service tickets.Runs member and chapter reports as needed and provides accurate data to staff and chapters upon request.Promotes a culture of service responsiveness and collaboration across departments.Performs other duties as assignedRequirementsThe ideal candidate will have:Strong organizational skills and attention to detail.Comfort working with databases and membership platforms.Experience supporting programs or events.Ability to handle multiple projects and prioritize in a deadline-driven environment.Experience updating and navigating WordPress or other websites.Professional collaborative and customer-first attitude.Required Experience:IC Key Skills Business Development,Employee Orientation,Public Health,Account Management,VersionOne,Conflict Management,Project Management,Relationship Management,Team Management,Customer relationship management,Human Resources,Public Speaking Employment Type : Full Time Experience: years Vacancy: 1