Chief of Staff at Illustrative Mathematics

Job Title: Chief of StaffHiring Range: $255000 - $275000Employment Type: Full-TimeLocation: Remote - U.S. location requiredDepartment: ExecutiveReports To: Chief Executive OfficerJob Posting Close: 12/17/2025 7:00pm ETAbout UsIllustrative Mathematics (IM) is dedicated to creating a world where all learners know use and enjoy mathematics. As a problem-based curriculum developer we foster equity and deep understanding in math education through high-quality materials and professional learning. Our collaborative and mission-driven environment supports innovative thinkers who are passionate about transforming math education.Position OverviewThe Chief of Staff serves as a strategic advisor integrator and cross-functional alignment lead for the brand product and partnership work in the organization. The role ensures that the daily execution of cross-functional IMs product partner and brand initiatives is anchored in its vision strategic priorities and long-term goals. This role oversees the centralized project management function and in collaboration with the Chief Operations Officer drives coherence across teams systems and initiatives.As part of the Executive and Senior Leadership teams this roles key responsibility is to collaborate with IMs leaders to meet our vision of creating a world where all learners know use and enjoy mathematics. This role requires a one team approach to developing a cohesive strategy that integrates the IM Digital Experience our products and services the IM Partner Ecosystem and IMs brand.Key ResponsibilitiesExecutive and Senior LeadershipDevelop and support organizational infrastructure to create best-in-class products services and partnerships in collaboration with SLT members.Create and implement the operations strategy for IMs products services partnerships and brand initiatives informed by SLTs insights and organizational needs.Identify opportunities to enhance cross-functional efficiency effectiveness and long-term sustainability.Lead annual and quarterly organizational goal setting and help plan and execute ongoing strategic planning.Planning and Prioritization StrategyTranslate the CEOs vision into clear actionable priorities and initiatives for IMs products services partnerships and brand initiatives.Maintain and regularly update the CEOs priority roadmap to ensure the highest-priority work receives focus resourcing and alignment.Lead development communication and execution of IMs multi-year strategic plan ensuring organization-wide buy-in and progress tracking.Lead leadership and quarterly strategic meetings ensuring clarity of objectives effective decision-making and strong follow-through.Provide high-quality decision supportincluding analyses models briefs and reportsto inform executive and Board decision-making.Develop and optimize systems and processes that improve IMs operational and financial performance.Participate in Board meetings as needed and provide related preparation and follow-up support.Project Management OversightEnsure centralized project management aligns with organizational priorities so that the right work is done at the right time.Design and maintain project governance frameworks including stages reporting cycles and escalation structures.Develop and manage risk identification mitigation and escalation systems across the organization.Oversee project management budgets forecasts and resource planning in partnership with relevant leaders.Lead continuous improvement efforts in project management tools delivery practices and performance metrics.Lead or sponsor organizational change initiatives including process transformations and system implementations.Process Improvement and OptimizationDirect organizational efforts that promote communication innovation and evolution of IMs product and service partnership and brand strategies.Design implement and evaluate policies and processes that address workflow gaps and improve operational clarity.Oversee creation of project plans requirements controls and remediation strategies.Recommend and refine systems and processes that ensure data accuracy and reliability.Monitor strategic metrics and benchmarks to support continuous improvement efforts.Relationship ManagementServe as a trusted advisor to the CEO and executive leaders by offering insights recommendations and alternative perspectives.Develop work plans that support action planning feedback loops evaluation cycles and training and development systems.Negotiate approve and manage vendor contracts or agreements as needed.Lead cross-department initiatives that advance collaboration reduce silos and enhance organizational performance.People ManagementLead and manage employees by setting goals providing guidance and support and ensuring they have the resources that they need to be successful.Evaluate employee performance by providing appreciation coaching and evaluative feedback.Submit performance feedback as described by IM.Mentor employees by helping them develop their skills and capabilities and by leveraging professional development opportunities.Collaborate and actively participate in IMs Management Professional Learning Community (MPLC) and organizational initiatives.Qualifications & Skills10 years of progressively responsible experience in operations strategy or project management.4 years of experience working closely with senior leadership.4 years of leadership experience.Experience in K-12 education either nonprofit EdTech or strategy/management consulting.Evidence of success leading high-functioning teams.Must reside in and be legally authorized to work in the USAPreferredBachelors degree in business education or a related field.Experience working in a remote environment.Proficiency with Google Workspace Asana Notion Slack and/or Zoom.Use of Artificial IntelligenceIllustrative Mathematics welcomes applicant use of AI as a tool for preparation - such as researching organizing ideas or refining their resume and cover letter. However we kindly ask that AI not be used to create original content related to the performance-based parts of our recruitment process such as application question responses interviews and the completion of performance tasks. It is important to us that those reflect your own authentic perspective ideas and experiences. We are excited to get to know the real you and believe your genuine voice is your greatest strength.What We ValueAt IM we are committed to making a lasting impact through our work. We value a supportive mission-driven culture where our shared purpose guides us. We take responsibility for the quality and impact of our work. We build trust through meaningful relationships shared purpose and inclusive collaboration. We embrace change creativity and continuous learning to meet evolving needs.Our BenefitsIn addition to competitive pay we offer a robust and wide array of benefits to our employees. Here are the highlights:Fully remote work environment. Everyone works from home!Flexible work schedules within our Monday-Friday work week.Flexible paid time off.Closed for 10 company-recognized holidays plus Winter Break.Competitive compensation and benefits packageThree medical insurance plans to choose from plus dental and vision plans.Employer-paid Life & AD&D Insurance and Voluntary Life & AD&DEmployer-paid short-term and long-term disability insurance.Voluntary accident critical illness and hospital indemnity insurance plans are available.403(b) retirement plan with a matching employer contribution after 90 days of employment.Allowances for internet phone wellness and professional development expenses.Please complete all areas that are indicated as required (*) on the application. Incomplete applications will not be considered.Illustrative Mathematics is an independent 501(c)(3) nonprofit organization and does not discriminate against any applicant candidate or staff member on the basis of actual or perceived ancestry age color disability gender gender identity gender expression nationality race or ethnicity religion sex sexual orientation or association with a person or group with one or more of these actual or perceived characteristics.Applicant Workplace PostersIn compliance with federal law all persons hired for employee roles will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Required Experience:Senior IC Key Skills Compliance Management,Customer Retention,Quality Assurance,Customer Service,Extensive Knowledge,Account Management,Front Office,Telephone Calls,Needs Analysis,Cold calls,Business Relationships,Customer Complaints,Sales Goals,Sales Process,New Clients Experience: years Vacancy: 1 Yearly Salary Salary: 225000 - 275000