Chief of Staff at Nest Health

Job DescriptionJob DescriptionWho is Nest Health?As the first value-based care provider built for families, Nest is on a mission to make comprehensive medical, behavioral, and social care radically accessible to America’s highest risk families. Founded in 2022 by Former Secretary of Health of Louisiana and practicing OB-GYN, Dr. Rebekah Gee, and Rebecca Kavoussi, Nest is the first-of-its-kind family-based, in-home, and virtual care model; this includes primary adult and pediatric care, mental health and nutrition support, vaccinations and labs, same-and-next-day acute visits, chronic condition and transitions of care management, social services and navigation, and more. Nest’s innovative model has resulted in partnerships, unlocking care for thousands of families across our markets. Nest’s early success has led to national traction across states and payers, laying the groundwork for future expansion to families across the United States. What does it mean to be a part of a startup?Working at a healthcare startup can be a unique experience with a fast-paced, ever-changing environment that can involve varied workloads, quick changes, and high expectations. Taking a position at a Healthcare startup allows for the opportunity to be high impact in disrupting the US healthcare system. You will have the chance to be creative, solution oriented, and have your voice heard! You will need to be flexible, accountable, and self-sufficient, and you might take on multiple roles. Here are some things you can expect: Role Breadth- Your role may be less defined than in other settings, with the need to wear multiple hats & juggle various responsibilitiesLearning opportunities- you will have the opportunity, at times, to function outside of your standard position and learn about new roles & areasFast Paced- Startups often must move faster than traditional large companies. This means you may be asked to cope with or advise on quick changes regarding systems or processesAutonomy- You will need to be highly autonomous, as there is less structure and learning and development than at large orgs. This requires you to be able to learn asynchronously, as well as raise your hand when help is needed, or gaps are identifiedCollaboration- With so many opportunities to build processes and improve how we deliver care to our patients, we rely heavily on one-another to communicate changes effectively to ensure seamless support across functions. This often requires this individual to give and receive feedback frequently and communicate challenges or opportunities effectively. What is the purpose of this role?The Chief of Staff acts as a strategic thought partner and force-multiplier for the CEO and executive leadership team. Primary responsibilities include board and investor management, facilitating executive meetings, high-level -administrative strategic support, leading internal company communications and management of the executive team’s time including in-person events. Preferred would be someone with experience/interest in growth and government relations, who can help to represent Nest externally and serve as a strategist on Nest’s growth pathway. Critically important is a confident communicator and leader, someone with excellent emotional intelligence and a flexible and creative mindset.What you’ll doExecutive Leadership SupportOrchestrate strategic time management for the CEO and, on occasion, the executive teamUnderstand CEO priorities and act as air traffic controller through effective schedule management and plan agendas and ensure materials are available for internal and external meetings that involve the CEO.Plan and execute strategic conferences, high-level meetings, company-wide eventsProvide strategic context and recommendations for executive decision-makingFunction as a strategic connector between different organizational initiativesLead and structure Executive and Leadership team meetings to ensure clear agendas, productive discussion and alignment on key points, note taking, and timely follow-up with clear action items and owners to ensure that next steps are clearly defined and documentedAssist with complex travel planning and logistics for executivesStakeholder ManagementIn partnership with the CEO, manage Board of Directors relations, including meeting preparation, communications, and strategic engagementOversee investor relations strategy and communications, including drafting updates and managing materials in partnership with Nest’s CFO and CEO.Support board and investor meetings, developing agendas, creating presentations, taking minutes, and ensuring follow-throughFacilitate productive engagement between executive leadership and key external stakeholders—especially governmental and health planAct as a liaison between the CEO and other departments, as well as external contactsStrategic Development and PlanningLead and drive the development, alignment, and ongoing tracking of OKRs, contributing to strategic planning initiatives and ensuring long-term goals and objectives are clearly defined and achieved.Conduct research and analysis to support executive decision-makingServe as a central driver of enterprise-wide initiatives, coordinating across all functional areas and bringing together the appropriate Nest capabilities to ensure success.Operations and Project ManagementEnsure careful documentation of discussions and meetings for longitudinal initiativesManage special projects that span functional domain, from requirements gathering to early project managementMonitor and report on key performance indicators (KPIs) to the executive teamWrite original materials for the CEO's office and company communications to employees and external platformsBe aware of and help educate the executive team and CEO on trends in venture capital and government/regulatory sphere that may benefit Nest or impact its operations.Organizational EffectivenessAssess and support high functioning organizational cultureDevelop strategic planning processes that align with organizational objectivesPartner with the People Team to ensure that strategic initiatives remain aligned with organizational mission and valuesIdentify opportunities to improve cross-functional collaboration and efficiencyGovernment and GrowthEstablish and maintain relationships with state and national government officialsHelp VP of Growth to build out an effective client management pipeline, assist in growth strategyAttend functions in support of CEO and VP Growth and support relationship building. What do you bring to the Nest?Education and ExperienceMaster's degree in public policy, Healthcare Administration, Business Administration, or related field preferred7+ years of experience in a senior leadership role within a healthcare organization, consulting practice, and/or government agencies or government relationsStartup experience preferred (Prior to Series B)Experience working directly with senior executives, board members, and investorsExperience preparing executive-level materials (e.g., board decks, investor updates, policy briefs, strategic memos).Prior exposure to government relations or public policy preferredTrack record of successful project management and operational excellenceExperience with organizational planning processes or strategic road mapping is a plus.Skills and CompetenciesExpert knowledge of healthcare landscapeStrong strategic thinking and planning capabilitiesExcellent stakeholder management and relationship-building skillsSuperior written and verbal communication abilitiesProven ability to navigate complex organizational dynamicsPolitical acumen and government relations experienceAbility to synthesize complex information into actionable strategiesStrong project management and execution skillsProficiency with Microsoft Office suite, particularly SharePoint, PowerPoint, and ExcelExceptional organizational and time management skillsAbility to prioritize multiple competing demands and maintain attention to detailStrong problem-solving and analytical capabilitiesDiscretion when handling confidential and sensitive informationWhat is required (travel & physical requirements)?This role requires this individual to reside or relocate to New Orleans, LATravel to other markets as required approximately 15%Prolonged periods sitting at a desk and working on a computerNest understands that job requirements sometimes exclude people who identify with historically marginalized groups from applying to jobs for which they are qualified. Even if you don’t meet 100% of the requirements listed, or if you achieved these requirements through unconventional channels, we encourage you to apply.Why choose Nest Health?Nest and its leaders have won multiple awards including Rock Health's Next-Gen Pediatric innovations, New York Times Top Five Who Spread Hope, New Orleans City Business Power 50, and CB Insights Digital 150. Additionally, Nest has become a prominent thought and brand leader garnering national attention from outlets such as 60 Minutes, Business Insider, NYTimes, Fierce Healthcare, Axios , and others. More recently, they were recognized on Inc.'s Female Founder 500 List for 2025. Learn more about us at https://www.nesthealth.com/. To learn more about the Nest care model, watch this video, by the award- winning HBO Katrina Babies filmmaker Edward Buckles, JR. Nest Health celebrates the diversity of our patient population and seeks diversity on our team. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristics.