Chief Operating Officer Integrator [HT-975632] at VisionSpark

AUSTIN REGENERATIVE THERAPYCHIEF OPERATING OFFICER / INTEGRATORDo you believe transformation is both science and art Do you instinctively create order elevate standards and refine experiences without being asked Do you bring a level of polish presence and precision that makes people feel cared for before they even know what they needWere looking for a Chief Operating Officer / Integrator who embodies excellence: someone who can bring structure to vision elevate a boutique client experience and lead with the quiet confidence of a world-class leader. If you thrive in environments where expectations are high details matter and personalized service is the standard we want to talk to you.Our clients are CEOs founders and high-performance executives who demand the same level of excellence in their healthcare that they bring to their businesses. They expect proactive data-driven care delivered with discretion and precision.Our ideal Chief Operating Officer / Integrator is:People-first. You lead with empathy and accountability meet people where they are and hold high standards with clarity and respect.Professional polished and kind. You bring calm to chaos elevate the environment around you and model a high-touch high-standard client experience.Health-minded and growth-oriented. You believe in what we do and embody a personal commitment to wellness and transformation bringing curiosity and discipline to everything you lead.Grounded and trustworthy. You lead with integrity loyalty and calm authority doing the right thing even when no one is watching.Composed and adaptable. You thrive in growth make clear decisions in ambiguity and adjust quickly without losing focus.Structured but not rigid. You design systems that make excellence repeatable without letting process kill momentum.Strategic and hands-on. You move effortlessly between vision and the details that make excellence possible.Tech-savvy and forward-thinking. You use data tools and AI to make work smarter faster and more connected.Our ideal Chief Operating Officer / Integrator doesnt need a playbook - they create it. They turn vision into measurable success building momentum through trust quality and precision. They believe structure sets creativity free and understand that operational excellence is what allows transformation to scale.RESPONSIBILITIESDr. Khanh Nguyen has built a fast-growing cutting-edge regenerative medicine and longevity practice. Youll be her right hand converting bold ideas into systems structure and steady execution so she can focus on innovation teaching and expanding her impact.Build the SystemDesign and implement the operating system that keeps the practice running smoothly from patient experience to team performanceCreate and document key processes and SOPs for clinical administrative and client-facing workflowsEstablish clear KPIs for every department so the team knows what success looks like and can measure itUse technology and AI to streamline systems improve communication and track resultsBuild the infrastructure to maintain client excellence as we scale multiple locations and strengthen brand presenceImplement systems that capture and utilize client preferences ensuring care feels anticipatory customized and deeply personalLead the PeopleModel and coach refined communication and service excellence elevating the environment and setting the tone for a world-class boutique practiceHire train and coach team members ensuring the right people are in the right seatsLead with accountability compassion and high standardsCreate clarity around roles goals and performanceBuild a culture that is professional supportive fast-moving and funProtect the founders time and focus by confidently managing day-to-day operationsDrive the BusinessTurn new ideas and programs into executable plans with clear steps owners and timelinesManage budgets resources and performance to keep growth profitable and sustainablePartner with a fractional CFO to oversee P&L and optimize financial outcomesEnsure every initiative aligns with the ART mission: world-class client care and measurable transformationStrengthen ARTs boutique luxury positioning through operational excellence and meticulous attention to client experience** This is a full-time in-person position based in Austin TX. ** QUALIFICATIONSRequired3-5 years of direct leadership running a fast-growing business division or major functionCross-functional accountability for operations people and financial performanceP&L ownership of a $3-10M organizationProven people leadership (hands-on coaching accountability and culture-building)Experience creating scalable repeatable systems to support growth and multi-location expansionExperience in high-expectation concierge or high-touch client environments where elevated standards discretion and consistency are essentialTech- and data-savvy: comfortable implementing software KPIs dashboards and automation toolsPreferredExperience serving high-end or luxury clienteleExposure to sales or marketing leadershipExperience in small-business or founder-led organizationsFamiliarity with highly experiential or brand-driven service industriesKnowledge of EOS tools; HubSpot or other luxury CRM; AI prompt engineering; and building SOPs in Notion Trainual or similar platformsDesiredBackground in wellness health fitness longevity or biohackingTHE COMPANY - Austin Regenerative TherapyAustin Regenerative Therapy is a boutique regenerative and longevity medicine practice setting a new standard for what proactive high-touch healthcare can be. We combine advanced cellular therapiessuch as young plasma exchange VSEL therapy PRP and personalized peptide protocolswith comprehensive biomarker testing to treat the root causes of aging and decline not just the symptoms.Serving clients nationally and internationally ART has grown over 10X in the last six years fueled by exceptional outcomes a premium client experience and increasing demand from executives who want to stay high-performing for decades.Dr. Nguyen is a board-certified physician and a nationally recognized authority in regenerative medicine and aesthetics known for her advanced work in cellular restoration longevity science and personalized therapeutic protocols.With an expanding national client base and multi-location growth already in motion ART is poised to evolve into a true luxury longevity empire one of the premier brands in the country combining breakthrough science with a boutique world-class client experience.WHY WORK WITH USAt Austin Regenerative Therapy we believe transformation should feel both personal and powerful. Were building a new model of longevity medicine where clients feel known cared for and supported by a team committed to excellence at every touchpoint.Every member of our team plays a meaningful role in that mission. Youll work directly with Dr. Nguyen and the team to shape the next stage of growth and help build what we believe will be a category-defining luxury longevity brand. This isnt corporate healthcare; its boutique high-touch medicine built on science heart and a commitment to delivering exceptional results. If you want to be part of a team creating one of the most premium forward-thinking longevity experiences in the country and you thrive in environments that grow innovate and elevate this is the place to build something extraordinary.Core Values:Integrity: Always do the right thingClient First: A complete Wow ExperienceGrowth Mindset: Ability to Adapt and Adjust; Owner MindsetPassion for the Brand: Energetic enthusiastic tenacious and hardworkingLeading-edge knowledge: We are the longevity expertSalary: $180000$200000 performance-based bonusBenefits: Medical PTO performance trip to a wellness destination professional development support relocation assistance for the right candidate and extensive wellness benefits (including unlimited access to ARTs longevity treatments and a monthly wellness stipend)If you believe true leadership transforms apply today!JOB CODE: Austin Regenerative TherapyRequired Experience:Chief Key Skills Anti Money Laundering,Marketing & Sales,Gas Turbine,CNC,Jpa Employment Type : Full Time Experience: years Vacancy: 1 Monthly Salary Salary: 180000 - 200000