Chief Technology Officer at InsideHigherEd

Job Title: Chief Technology Officer Location: GHC - Floyd Campus Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 292874 Job Summary The Chief Technology Officer (CTO) serves as a senior leader within the Division of Information Technology, reporting directly to the Chief Information Officer (CIO). The CTO is responsible for driving the institution¿s digital transformation strategy and overseeing the design, implementation, and support of GHC¿s network infrastructure and enterprise technology systems. This role directly manages the Enterprise Application Services, Web Support Services, and Network Support Services units, ensuring that services are aligned with the institution¿s mission of access and student success. This position works closely with the CIO to build and mentor high-performing IT teams with a focus on service excellence and continuous improvement.The Chief Technology Officer (CTO) serves as a senior leader within the Division of Information Technology, reporting directly to the Chief Information Officer (CIO). The CTO is responsible for driving the institution¿s digital transformation strategy and overseeing the design, implementation, and support of GHC¿s network infrastructure and enterprise technology systems. This role directly manages the Enterprise Application Services, Web Support Services, and Network Support Services units, ensuring that services are aligned with the institution¿s mission of access and student success. This position works closely with the CIO to build and mentor high-performing IT teams with a focus on service excellence and continuous improvement. This is an on-site position.Responsibilities Strategic Planning Is responsible to understand, support, and carry out the college¿s mission, vision, and values and comply with mandates and regulations of government and accrediting bodiesLeads digital transformation initiatives to modernize academic and administrative systems, improve service delivery, and enhance student engagementDevelops and executes strategic plans for cloud computing, virtualization, and scalable infrastructure to support flexible and remote learning environmentsCollaborates with the CIO and institutional leadership to align technology investments with institutional prioritiesNetwork and EASOversees the Network Support Services unit, ensuring reliable, secure, and high-performance campus-wide networking, wireless access, and internet connectivityManages the Enterprise Application Services unit, including student information systems (SIS), learning management systems (LMS), customer relationship management (CRM), and enterprise resource planning (ERP) platformsEnsures integration and interoperability of systems across departments and campusesSupports faculty and instructional designers in adopting and integrating educational technologies that promote inclusive and accessible learningFacilitates the use of data analytics and reporting tools to support institutional research, student success initiatives, and operational decision-makingKey RolesAssists CIO and CISO with IT policy development, ensuring policies align with federal and state regulations (e.g., FERPA, HIPAA, GLBA) and the University System of Georgia IT HandbookSupervises and mentors IT staff, fostering a culture of innovation and service excellenceServes as a key advisor to the CIO on emerging technologies and strategic IT initiativesAssists the CIO in developing and managing budgets for assigned units, ensuring cost-effective procurement and lifecycle management of technology assetsOversees vendor relationships and contracts for enterprise applications and network infrastructurePerforms assigned duties.Required Qualifications Bachelor¿s degree in Information Technology, Computer Science, or a related field; Master¿s degree preferred. Equivalent professional experience may be considered in lieu of formal education.Minimum of five (5) to seven (7) years of leadership experience in IT, preferably in higher educationProven experience with cloud platforms (AWS, Azure, or GCP), virtualization (VMware, Proxmox, OpenShift, etc.), and LinuxExperience with or strong interest in learning ERP/SIS systems (Banner, Workday, PeopleSoft), IAM protocols (SAML, OAuth), and enterprise networking technologies (Palo Alto, Cisco)Demonstrated success in leading digital transformation and cloud infrastructure initiativesPossession of or ability to readily obtain a valid driver¿s license for the type of vehicle or equipment operated.Proposed Salary Commensurate with experience Required Documents to Attach Cover LetterResumeUnofficial transcripts-Official transcripts may be required if hired.Knowledge, Skills, & Abilities Ability to effectively lead employees and manage projects from ideation to implementation, ensuring that they are completed on time, within budget, and to the desired qualityStrong understanding of the unique challenges and opportunities within access institutionsExcellent communication, strategic planning, and team-building skillsKnowledge of relevant local, state and federal lawsKnowledge of administrative management and planningKnowledge of the preparation and interpretation of statistical, technical, and narrative reportsSkill in planning, organizing, directing and coordinating the work of othersSkill in the analysis of problems and the development and implementation of solutionsSkill in the preparation of clear and precise reportsSkill in oral and written communication.Apply Before Date Applications will be reviewed as received.Applications accepted until position is filled.Contact Information For more information or questions about a job posting, please contact Human Resources by email at [email protected] technical support, please call the USG Service Desk at (877) 251.2644, or email [email protected]. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.Conditions of Employment Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Highlands College, as determined by Georgia Highlands College in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check.Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.Equal Employment Opportunity Georgia Highlands College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Other Information This is a supervisory position. This position supervises IT employees within the Enterprise Application Services (EAS), Network Support Services (NSS), and Web Support Services (WSS) units of Information Technology. In addition, the CTO assists the CIO in overall divisional oversight of employees. The Chief Information Officer assigns work in terms of department goals and objectives and reviews work through conferences, reports, and observations of college activities.The work consists of varied management duties.Frequent technology changes contribute to the complexity of the position.This role is considered a position of trust.