Child Case Manager - Onsite - Laredo , TX at Mercy

Find your calling at Mercy!

The Child Case Manager coordinates and advocates for children and families by identifying needs, connecting services, and supporting continuity of care. This role serves as a primary point of contact for families, providing guidance, resources, and support while collaborating with multidisciplinary partners and ensuring accurate documentation and communication across services.

Position Details:

Minimum Qualifications :
Education: High School Diploma or GED
Experience: 2 years' experience working with at risk children and or victims of family violence or a similar setting
Language: Bilingual in English and Spanish

Preferred Qualifications:

Education: Bachelor's degree in early childhood education, Social Services, or a related field

Language: Bilingual in English and Spanish

Certification: Infant and Child CPR First Aid (Center will provide CPR training/certification once hired).

Experience: 2 years' experience working with at risk children and or victims of family violence or a similar setting

Other Skills, Knowledge, Abilities:
• Case management and service coordination
• Child and family advocacy
• Trauma informed care principles
• Crisis intervention and de escalation techniques
• Strong verbal and written communication skills
• Collaboration within multidisciplinary teams
• Documentation and record keeping accuracy

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.