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Chimney Technician/ Installer at Best Cincinnati Chimney
JOB DESCRIPTION
Position Overview
Best Cincinnati Chimney is seeking a motivated Chimney Inspector / Installer to perform chimney and fireplace inspections, educate homeowners, identify safety concerns, and provide solutions for repair and maintenance needs.
This is not a high-pressure sales position. You will alongside our lead installer. The ideal candidate acts as a trusted advisor who helps homeowners understand the condition of their chimney, fireplace, and venting systems while recommending appropriate repairs and services based on industry standards and safety requirements.
Previous chimney experience is preferred, but we will provide extensive training for the right candidate in chimney systems, fireplaces, masonry, NFPA 211 standards, and advanced customer communication.
Primary Responsibilities
Inspection Duties
- Perform Level 1 and Level 2 chimney inspections.
- Conduct fireplace and venting system evaluations.
- Document defects, safety concerns, and code-related issues.
- Take clear inspection photos and videos.
- Complete digital inspection reports using company software.
- Explain inspection findings clearly to homeowners.
Customer Service & Professionalism
- Arrive on time, looking sharp, and professionally dressed.
- Communicate clearly, honestly, and respectfully with homeowners.
- Represent the company brand in a positive and professional manner.
- Maintain accurate records and meticulous job documentation.
Common Services Recommended
Through our paid training program, the Inspector/Sales Representative will become an expert in evaluating and recommending:
- Chimney sweeping & custom caps
- Crown repairs & waterproofing
- Flashing repairs & masonry tuckpointing
- Structural chimney rebuilds
- Stainless steel liner installations
- Fireplace and smoke chamber repairs
- Gas fireplace service, wood stove, and insert installations
Qualifications Required
- U.S. Citizenship is required.
- Valid driver's license and a clean, insurable driving record.
- Must be able to pass a mandatory drug test and background check.
- Absolute Comfort with Heights: Must be completely comfortable setting up and climbing tall ladders, and walking on roofs daily.
Skills & Skills:
- Ability to lift 75 pounds.
- Strong verbal communication and interpersonal skills.
- Basic computer and tablet proficiency for digital reporting.
- High level of self-motivation and the ability to work independently.
Preferred Backgrounds (Not required, but a major plus):
- Construction, Roofing, or Masonry experience.
- Home Inspection or Chimney industry experience.
- B2B/B2C Sales experience or a strong Customer Service background.
Physical Requirements
- Climb ladders up to three stories high.
- Walk on residential roofs when conditions permit safely.
- Work outdoors in varying Midwest weather conditions.
- Lift and carry specialized inspection equipment.
- Enter attics, crawl spaces, and basements as needed.
Success Metrics
Your performance and clear path to bonuses will be measured by:
- Inspection completion rate & documentation quality
- Sales conversion percentage & average ticket value
- Customer satisfaction ratings
- Estimate follow-up completion
- Full safety compliance
Elite Training Provided
We fully fund and invest in your professional growth. Best Cincinnati Chimney provides comprehensive training in:
- Chimney and fireplace anatomy & NFPA 211 standards
- Field safety protocols & draft/venting principles
- Water intrusion diagnosis & masonry deterioration identification
- Fireplace and appliance systems & specialized inspection procedures
- Modern sales presentation skills & company software reporting systems
The Ideal Candidate
The ideal candidate is someone who enjoys meeting homeowners, solving puzzles, and helping people protect their single largest asset-their home. You are comfortable discussing and confidently communicating both safety hazards and technical solutions.
If you are ready for a change, and an increase increase to your income potential based on your actual performance, apply to join the Best Cincinnati Chimney team today!