CIE & Youth Prevention Services Navigator at Gryphon Place

Description: Job Title: CIE & Youth Prevention Services NavigatorReports To: Director of Community ProgramsJob Status: Exempt, Full Time, HourlyPersons are recruited, hired, assigned and promoted only based on job-related criteria and without regard to age, color, familial status, gender, gender identification, marital status, national origin, non-job-related disability, race, religion, sexual orientation, veterans' status. EOE STATEMENT OF THE JOBThis position will serve as a cross-trained Community Information Exchange Navigator, performing functions as a Youth Suicide Prevention Specialist with the Gatekeeper program. The CIE Navigator will facilitate communication and resource-sharing among various community organizations, agencies, and stakeholders to meet the needs of CIE clients. This position will also be responsible for implementation of Gatekeeper Program curriculum, a school-based suicide prevention program delivered in middle and high school classrooms. Requirements: ESSENTIAL FUNCTIONSClient Support Complete client intakes to identify the individual's needs, identify resources to meet those needs, make close loop referrals to identified resources through the CIE databaseUtilize a comprehensive database of community resources and services to connect clients with appropriate support systems tailored to their unique needs and circumstances.Advocates for the inquirer, when necessary, to assist in contacting and utilizing resources.Conducts follow-up to ensure that the inquirer's needs have been metUses crisis management techniques in accordance with agency proceduresCIE System and Partner CoordinationUtilize the CIE platform to document needs, track referrals, and support coordinated care.Gain proficiency in navigating CIE services, tools, and partner workflows through training.Maintain relationships with community partners to support communication and resource-sharing.Assist with coordination between internal teams and external agencies to ensure smooth service delivery.GatekeeperPresent Gatekeeper curriculum to middle and high school studentsRefer students to counselors when necessaryCommunity and Program Support Assist with outreach efforts, including staffing tabling events and distributing informational materials that represent the organization.Attend staff meetings, trainings, and professional development sessions as assigned.Administrative and Front Desk SupportGreet visitors and answer incoming calls in a professional and welcoming manner.Enter client and program data into databases, spreadsheets, and reporting systems.Assist with scheduling, recordkeeping, correspondence, and office organization.Support preparation of materials, forms, reports, and general office tasks as neededOther duties as assigned REQUIREMENTSHigh school diploma required; associate's or bachelor's degree in a related field preferred.Experience in crisis intervention, community resources, or administrative support preferred.Successful completion of Applied Suicide Intervention Skills Training (provided by Gryphon Place).Complete worker certification within one year of employment.Availability for weekdays, evenings, and occasional weekends as needed.Valid Michigan Motor Vehicle Operator's licenseKnowledge / Skills / AbilitiesStrong interpersonal and communication skills with the ability to work collaboratively with diverse populations.Must be an empathetic and caring individual that understands the needs of individualsExcellent organizational skills and accurate data entry ability.Ability to multitask, prioritize, and remain calm in high-stress situations.Knowledge of community resources and public assistance programs.Commitment to equity, diversity, and inclusion, with a nuanced understanding of social determinants of health and other community factors impacting well-being.Working ConditionsIn person work required; office and school-based with occasional community outreach responsibilities.May require weekday availability starting at 7am to meet needs to school programs.May require some evening or weekend hours depending on program needs.PIf9f6b71e5-