Claims Analyst IV-Auto and GL at AIG

Claims Analyst IV

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Claims Analyst IV to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in AL/GL Claims

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

How you will create an impact

The Casualty Claims Analyst IV is responsible for investigating, evaluating, and negotiating general and auto liability claims while maintaining a high standard of customer service. This includes prompt contact with insureds and follow up to complete timely and accurate reserves and claim resolution.

Key Responsibilities include:

• Prompt contact and follow up to complete timely and accurate investigation, damage evaluation and claim resolution in accordance to regulatory and company standards.
• Conducts a thorough investigation of coverage, liability and damages. Must document facts and maintain evidence to support claim resolution.
• Comply with all statutory and regulatory requirements in all applicable jurisdictions.
• Establish appropriate loss and expense reserves with documented rationale. On going review of reserves required through life of file.
• Demonstrates technical efficiency through timely, consistent execution of best claim handling practices and claim handling guidelines.
• Communicates effectively with internal and external customers on claims and account issues.
• Maintain and manage a diary system to efficiently manage and resolve assigned claim inventory.
• Effectively manage complex litigated cases while ensuring timely and cost effective outcomes.
• Prepare Large Loss reports and maintain ongoing claim updates.
• Property and Casualty licenses required. Must be obtained within 6 months of hire.

What you'll need to succeed

• 4 + years of auto liability claim experience preferred.
• Must possess excellent interpersonal and organizational skills and be able to handle multiple tasks and prioritize projects while managing competing priorities.
• Must be willing to work independently and as part of a team.
• Effective decision- making skills including the ability to recognize, analyze, and improve claims performance against standards and goals.
• Strong technical expertise interpreting insurance contracts and negotiating claims.
• In depth knowledge of claim handling procedures, claims performance strategies, and claim best practices.
• Bachelor's Degree or equivalent experience required.
• Multi-state adjuster licenses
• Litigation experience required

Ready to take your career to the next level? We would love to hear from you.