Claims Manager at Hub International Insurance

About Us:HUB International is a global insurance broker providing a broad array of property casualty risk management life and health employee benefits investment and wealth management products and services. HUB has more than 650 offices across the United States Canada and Puerto Rico with more than 20000 employees. Our regional offices throughout North America are dedicated to helping individuals and businesses evaluate and manage their risks and insurance needs. We are a company dedicated to superior customer service with employees committed to adding value to every client activity.SummaryThe Claims Manager supports claims handling across five offices focusing primarily on Commercial Lines while also providing support for Personal Lines claims. This role manages the end-to-end claims process for complex and high-profile accounts collaborates closely with internal teams and external partners and ensures consistent efficient claims handling practices.Job Functions & Responsibilities:Client Advocacy & ConsultingAssist clients in understanding the claims processMeet with clients to discuss carrier coverage positionsAssist clients in understanding outcomes timelines and key considerations in the claims process.Participate in client presentations RFPs webinars and other client-facing activities as needed.Claims Handling & Technical ExpertiseHandle complex and high-profile claims for Commercial Lines accounts with additional support for Personal Lines claims.Proper reporting of claimsReview carrier coverage position letters and prepare rebuttal correspondence when appropriate.Liaise with carriers TPAs adjusters attorneys and insureds to coordinate claim strategy and achieve resolution.Coordinate and conduct claims reviews with carriers and/or TPAs.Operations & ReportingMaintain claim files diaries documentation and all required recordkeeping in internal systems.Create and maintain claims trending reports lag time reports and loss analyses for complex claims.Navigate and utilize carrier databases to track and monitor claim activity.Support accurate claim filing in coordination with Commercial Lines and Personal Lines service teams.Assist with marketing and sales efforts by supporting claims-related components for prospective accounts.Prepare professional correspondence independently.Perform other duties as assigned.RequirementsExtensive technical knowledge of insurance policies coverage triggers and claims handling processes.Minimum 5 years of claims management experience.Four-year college degree.Excellent verbal and written communication skills.Strong skills in Microsoft Word Excel Outlook and Windows.Strong organization attention to detail analytical ability and client service orientation.Ability to travel in-state and out-of-state when required.Preferred QualificationsCPCU designation or related insurance coursework.Adjuster and/or Broker license.#LI-KP1Department Claims ManagementRequired Experience: 5-7 years of relevant experienceRequired Travel: NegligibleRequired Education: High school or equivalentHUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.E-Verify ProgramWe endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.Required Experience:Manager Key Skills Corporate Paralegal,Baan,IT Sales and Marketing,Civil Quality Control,Activex,Jboss Employment Type : Full-Time Experience: years Vacancy: 1