Claims Operations Technician, Claims Reporting at CNA

You have a clear vision of where your career can go. And we have the leadership to help you get there.At CNA we strive to create a culture in which people know they matter and are part of something important ensuring the abilities of all employees are used to their fullest potential.CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them and their family members achieve their physical financial emotional and social wellbeing goals.For a detailed look at CNAs benefits check out our Candidate Guide.Under general supervision responsible for timely and accurate processing of loss submissions via phone and electronic methods such as internet fax and email. Analyzes and troubleshoots to resolve complex activities.JOB DESCRIPTION:Working hours for this role are 10AM to 6PM Eastern.Essential Duties & ResponsibilitiesCompletes regulatory forms timely in accordance with regulations by evaluating claim information. Provides information to claim adjusting staff from regulatory websites.Completes data or makes data corrections based on set requirements or procedures within claim file information utilizing multiple claim systems that support P&C Claim.Performs various financial transactions such as paying bills payment transfer cashier processing etc. utilizing set procedures and guidelines.Collaborates with underwriting insureds claimants providers vendors or claim adjusters utilizing various methods to obtain and provide information related to claim support activities.Completes form letters or documents based on procedures or set requirements.May receive new claim notices confirm coverage and/or verify applicability of coverage to the claim.Serves as Day to day resource for procedural or process questions.Accountable for reviewing and reconciling reports for data or financial transactions related to claims.May perform routine processing within designated authority on medical only claims following jurisdictional parameters.May complete special projects as necessary.Reporting RelationshipTypically supervisor or aboveSkills Knowledge and AbilitiesAbility to navigate multiple system applications.Knowledge of P&C insurance products and services.Ability to produce high quality outcomes in a highly productive environment.Ability to evaluate information within a claim file to execute upon various tasks.Strong data entry skills and attention to detail.Good verbal and written communication skills.Good organizational and follow-up skills.Good listening and customer service skills.Ability to work independently.Ability to make sound judgments based on available information.Knowledge of Microsoft Office Suite and other business related software.Education and ExperienceHigh school diploma GED or equivalent experience. Some college preferred.Typically a minimum of one to three years experience in office operations and one to two years experience in Property and Casualty line of business preferred.Call center experience is also preferred#LI-AR1#LI-HybridCNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation please contact.Required Experience:IC Key Skills Corporate Paralegal,Baan,IT Sales and Marketing,Civil Quality Control,Activex,Jboss Employment Type : Full-Time Experience: years Vacancy: 1