Claims Team Lead at Oscar Health

Hi were Oscar. Were hiring a Team Lead Claims Production to join our Claims Production team.Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselvesone that behaves like a doctor in the family.About the roleThe Lead Claims Production is responsible for managing the success of multiple Claims Production teams by driving performance effectiveness and operational improvements to daily workflows and strategies.You will report to the Manager Claims Production.Work Location: This is a remote position open to candidates who reside in: Arizona; Florida; Georgia; or Texas. While your daily work will be completed from your home office occasional travel may be required for team meetings and company events. #LI-RemotePay Transparency:The base pay for this role is $51120 - $67095 per year. You are also eligible for employee benefits participation in Oscars unlimited vacation program and annual performance bonuses.ResponsibilitiesGuide your teams metrics including member and provider satisfaction quality of care (daily benchmark production) and employee satisfactionCoach direct reports through a culture of feedback and development to provide the best member/provider experience and care possible.Serve as a central communicator -- leading team huddles promoting vision strategy company values and providing feedback to team members and other company associates.Manage the daily needs of your team including hiring training inventory levels and scheduling to ensure an efficient operationCompliance with all applicable laws and regulationsOther duties as assignedQualifications3 years of experience leading and supporting a Claims Production team2 years reading and using claims data to identify trends; including inventory managementDemonstrated capacity to balance competing priorities and continue to execute projects with excellenceBonus PointsPrior healthcare or service experienceBachelors DegreeProficiency navigating Excel JIRA and SQLThis is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.At Oscar being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. Were on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.Pay Transparency: Final offer amounts within the base pay set forth above are determined by factors including your relevant skills education and experience. Full-time employees are eligible for benefits including: medical dental and vision benefits 11 paid holidays paid sick time paid parental leave 401(k) plan participation life and disability insurance and paid wellness time and reimbursements.Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications without regard to applicants disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known.California Residents: For information about our collection use and disclosure of applicants personal information as well as applicants rights over their personal information please see our . Key Skills Law Enforcement,ABB,Marine Biology,Filing,Automobile,AV Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 51120 - 67095