Clerical Support at the Agency

Job Requisition ID:51907Closing Date: 12/22/2025Agency:Department of Children and Family ServicesClass Title:OFFICE ASSOCIATE - 30015Skill Option:KeyboardingBilingual Option:NoneSalary: Anticipated Starting Salary $4004/month; Full Range $4004 - $5245/monthJob Type: SalariedCategory:Full TimeCounty: CookNumber of Vacancies: 1Bargaining Unit Code:RC014 Clerical Employees AFSCMEMerit Comp Code:This position is a union position; therefore provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. Please attach a DETAILED Resume/Curriculum Vitae (CV) a copy of your transcripts or diploma for all degrees earned and a copy of any applicable professional licensures to the MY DOCUMENTS section of your application.All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal. Applications submitted via email or any paper manner (mail fax hand delivery) will not be considered. Why Work for IllinoisWorking with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home.No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.Position Overview The Illinois Department of Children and Family Services is seeking an organized professional and energetic individual to serve as Clerical Support for the Cook County Business Unit. Under direction this position will perform a variety of complex specialized clerical services for unit staff. The position will answer incoming phone calls and greet visitors screening visitors/callers to determine nature of request. The position will also receive incoming mail prepare correspondence for mailing and order and distribute forms and supplies. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Departments business operations. DCFS offers a competitive compensation plan excellent benefits and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of IllinoisEssential Functions Serves as Clerical Support in the Cook County Business UnitAnswers incoming phone calls and greets visitorsReceives incoming mail reads sorts and distributes to appropriate staff which requires accessing tickler files (manual or automated) to determine appropriate distributionOrders and distributes forms and suppliesPerforms other duties as required or assigned which are reasonably within the scope of the duties enumerated aboveMinimum Qualifications Requires knowledge skill and mental development equivalent to completion of high schoolRequires 2 years of office experienceRequires ability to keyboard accurately at 45 wpmConditions of Employment Requires the ability to pass a background checkThe conditions of employment listed here are incorporated and related to any of the job duties as listed in the job descriptionAbout the Agency DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting every effort from receiving hotline calls to reaching family reunification or foster care and adoption children and families are our focus.As a State of Illinois Employee you will receive a robust benefit package that includes the following:A Pension ProgramCompetitive Group Insurance Benefits including Health Life Dental and Vision Insurance3 Paid Personal Business Days annually12 Paid Sick Days annually (Sick days carry over from year to year)10-25 Days of Paid Vacation time annually - (10 days in year one of employment)Personal Sick & Vacation rates modified for 12-hour & part-time work schedules (as applicable)13 Paid Holidays annually 14 on even numbered yearsFlexible Work Schedules (when available dependent upon position)12 Weeks Paid Parental LeaveDeferred Compensation Program - A supplemental retirement planOptional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP) Dependent Care Assistance Plan (DCAP)Federal Public Service Loan Forgiveness Program eligibilityGI BillTraining/Apprenticeship Benefits eligibility for qualifying Veterans5% Salary Differential for Bilingual PositionsCommuter Savings Program (Chicago only)For more information about our benefits please follow this link: Hours: Monday - Friday 8:30am - 5pmHeadquarter Location: 1911 S Indiana Ave Chicago Illinois 60616The official headquarters is 1911 S. Indiana but you will be assigned to work at another DCFS office in Cook County.Work County: CookAgency Contact: Fisayo OyadeyiEmail: Posting Group: Fiscal Finance & Procurement; Social ServicesThis position DOES NOT contain Specialized Skills (as that term is used in CBAs).APPLICATION INSTRUCTIONSUse the Apply button at the top right or bottom right of this posting to begin the application process.If you are not already signed in you will be prompted to do so.State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of the homepage in the blue ribbon.Non-State employees should log in on the using the View Profile link in the top right of the homepage in the blue ribbon. If you have never before signed in you will be prompted to create an account.If you have questions about how to apply please see the following resources:State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job AidNon-State employees: on click Application Procedures in the footer of every page of the website.The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: Key Skills Ruby,Mac Os,Computer Networking,Windows,TCP,Customer Support,Linux,Shell Scripting,VPN,Dns,Technical Support,Troubleshooting Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 4004 - 5245