Client Account Services Account Manager at Alliant Group

As a Client Account Services (CAS) Account Manager you will build and maintain strong relationships to understand the needs of our clients as it relates to the services provided by alliant Talent (our India based team). You will be the main point of contact for current and future CAS clients. You will collaborate with the India team on hiring and client placements negotiating contracts of new CAS clients resolving issues and identifying opportunities for growth development and retention of the India team.As a national premier consulting firm alliant is focused on providing solutions to help businesses transform and thrive. alliant offers six different service lines to our clients. This role is within our Business Development department which supports all service lines across the organization. Responsibilities:Act as the primary liaison and serve as the main point of contact for CAS client inquires and issuesBuild strong strategic relationships with clients to better understand their business needs as to recognize further opportunities for alliant to support these clients (for example collaborating with Enterprise Sales to explore if there are any Managed Services opportunities)Analyze client hiring needs coordinate with India recruitment teams and ensure successful placement and onboardingNegotiate contracts and agreements to maximize profitability while maintaining service level standardsQuickly address and resolve operational issues employees concerns and other challenges that arise for the clientTrack key performance metrics prepare sales reports and provide insights to improve the overall client experience and alliant Talent delivery of servicesIdentify opportunities to expand business offerings to existing clients ensuring their long-term satisfaction and continued partnershipQualifications:Bachelors degree (preferred in Business Management Communications or HR)Prefer 1 3 years of experience in recruiting sales or account managementClient-focused approach and ability to understand business needs; problem-solving mindset is keyStrong organizational and project management skills to handle multiple clients and tasksStrong communication interpersonal and relationship-building skillsAbility to diffuse escalated situations with clients maintaining a professional and calm demeanorProficiency in Microsoft Office Suite (especially strong Excel skills) and CRM software applicationsHigh sense of urgency with the ability to meet deadlines and adapt to changing prioritiesReceptiveness to performance feedback within a team environment is essentialCandidate must reside or relocate to Houston TXalliant offers a comprehensive compensation and benefits package including 100% employer paid medical/dental premiums for single coverage for some options 401(k) matching PTO company provided life insurance and disability onsite gym and group exercise classes paid covered parking daily allowance for onsite café and Starbucks and more!Do Work That Matters. alliantRequired Experience:Manager Key Skills Business Development,Cement Plant,Business Support,Data Analysis,ASP Employment Type : Full-Time Experience: years Vacancy: 1