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Ensono

Client Engagement Director at Ensono

Ensono Downers Grove, IL

Job Description

At Ensono ourPurpose is to be a relentless ally disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications Ensono empowers our clients to keep up with continuous change and embrace innovation.We canDo Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose.HonestyReliabilityCuriosityCollaborationPassionAbout the role and what youll be doing:As a Client Engagement Director you will be the primary account executive responsible for cultivating and expanding strategic relationships with Ensonos clients. You will drive profitable growth leverage company-wide resources to address client satisfaction ensure world-class delivery identify account risks and growth opportunities and position Ensono as a trusted partner for your clients digital transformation journey. Although this role is an individual contributor role with no direct reports the Client Engagement Director is expected to work cross-functionally with various teams across Ensono to include Service Delivery Pricing and Solutions Engineering to manage and grow existing Ensono client accounts.Key areas of focus & responsibilities:Client Relationship ManagementServe as the clients main point of contact at Ensono responsible for the commercial relationship owning the executive relationship map and expansion of key technical and business relationships.Expand key technical and business relationships maximizing the current service portfolio and driving whitespace growth across Ensono products and services.Build and nurture partnerships and alliances (e.g. Dell AWS Microsoft IBM) that support client transformation and growth.Partner with Service Delivery Team (SDM) team to analyze prioritize & communicate client health and satisfaction to key stakeholders utilizing data and insights to highlight and ensuring resolution of service delivery issues.Bring the right Ensono relationships to the client facilitating weekly internal status reviews monthly business reviews and quarterly business reviews with both client and Ensono account teams.Strategic Account GrowthDrive profitable revenue growth within the client account including expanding the portfolio of services beyond the initial new logo acquisition (typically new logos will be heavily mainframe scope).Enable and sell new services across the clients IT landscape understanding competitive services and identifying whitespace opportunities.Collaborate with technical sales specialists advisory and consulting teams to uncover client needs and position Ensonos solutions for maximum impact.Engage in client cloud and mainframe transformation strategies introducing cloud-native development practices.Drive positive disruption and curiosity across client IT teams (infrastructure applications business units).Own the account plan strategy services growth plan and Salesforce (SFDC) data stewardship for assigned accounts. Manage the Ensono Executive Sponsor program for each client.Sales Pipeline ManagementBuild and manage a robust sales pipeline to achieve assigned quota and revenue goals.Proactively identify qualify and develop new business opportunities within assigned accounts and targeted prospects.Maintain accurate opportunity data in SFDC ensuring effective pipeline management and accurate forecasting.Regularly review and update account plans stakeholder maps and opportunity status with internal teams and leadership.Travel RequirementWillingness and ability to travel at least 30% of the time to meet with clients and internal teams.We want all new Associates to succeed in their roles at Ensono. Thats why weve outlined the job requirements below. To be considered for this role its important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications we still encourage you to apply.Required Qualifications Bachelors degree from a four-year college or university or equivalent work experience15 years of sales experienceDemonstrable experience in enterprise-scale solution sellingDemonstrable revenue growth within enterprises that generate $2B-$15B in annual revenueUnderstanding of the managed services marketplace key players competitive strengths and weaknesses etc.Experience working in a matrixed sales environmentExperience in managed services and consultancy sales preferred.Demonstrable experience of successfully navigating mid- and large-sized enterprises to drive IT and business-led opportunity creation.Other QualificationsIndependent and self-directedResourceful and confident under pressurePresentation & communication skillsStrong management and business skillsStrong empathy self-awareness and interpersonal skillsCurious and driven to deeply understand clients business and objectives and make appropriate recommendations.Able to challenge the status quo.Why EnsonoEnsono is a place to make better happen for our clients and for your career. You can do great things through innovation or collaboration by learning or volunteering or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.We are a client-facing business but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site you can choose to work from home or in our Ensono offices.Some of our benefits include:Unlimited Paid Days OffThree levels of health plan options401k with company matchEligibility for dental vision short and long-term disability life and AD&D coverage and flexible spending accountsPaid Maternity Leave Paternity Leave and Sabbatical LeaveEducation Reimbursement Student Loan Assistance or 529 College FundingEnhanced fertility coverageWellness programFlexible work scheduleDepending on location ability to take advantage of fitness centersAs of the date of this posting a good faith estimate of the current pay scale for this role is $160K to $190K annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills experience internal equity and business addition to base salary other compensation programs depending on eligibility include a role-based sales-incentive plan and an equity grant under our Associate Equity Appreciation Program.Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or other legally protected basis in accordance with applicable law.Pay transparency nondiscrimination statement/posting OFCCPs pay transparency policy can be found on OFCCPs website.If you need accommodation at any point during the application or interview process please let your recruiter know or email .Required Experience:Director Key Skills Business Development,Employee Orientation,Public Health,Account Management,VersionOne,Conflict Management,Project Management,Relationship Management,Team Management,Customer relationship management,Human Resources,Public Speaking Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 160 - 190

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