Client Experience & Journey CoordinatorRemote at Effortless travel solutions ETS

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role you will support clients throughout the travel planning process by providing information coordination and personalized service to ensure smooth and memorable experiences. This position is ideal for individuals who enjoy helping others communicating with clients and working remotely with flexible scheduling. Key Responsibilities: Communicate with clients to understand travel preferences and goalsProvide accurate destination information and tailored recommendationsCoordinate and organize travel itinerariesAssist clients before during and after travel as neededUtilize booking and client management systems (training provided)Maintain timely and professional communication What We Offer: Fully remote work environmentFlexible scheduleAccess to industry tools and trainingOpportunities for professional developmentTravel-related benefits and perks (details discussed during onboarding)Supportive and collaborative team environment Key Skills Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients Employment Type : Full Time Experience: years Vacancy: 1