Client Insights Manager (Hybrid Rochester, NY) at Circana Careers

Senior Manager (II) Client Sales & Insights Wegmans Lets be unstoppable together!At Circana we are fueled by our passion for continuous learning and growth we seek and share feedback freely and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.â Were a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences cultures and viewpoints that each individual brings. By embracing a wide range of backgrounds skills expertise and beyond we create a stronger more innovative environment for our employees clients and communities. With us you can always bring your full self to work.â Join our inclusive committed team to be a challenger own outcomes and stay curious together. Circana is proud to be Certified by Great Place To Work. This prestigious award is based entirely on what current employees say about their experience working at Circana.Learn more at .Location: This is a hybrid position located in Rochester NY. You will be expected to work onsite 2-3 days a week in our Rochester NY office.Global RetailThe Global Retail function at Circana is focused on providing retailers with enhanced capabilities and strategic growth solutions leveraging industry-leading data analytics and technology to improve business utilizing Circanas Liquid Data platform which allows for unprecedented flexibility and integration of unique assets the Global Retail team provides retailers with actionable insights that drive measurable business outcomes. The Global Retail team works closely with the Retailer Manufacturer Collaboration (RMC) team to bring retailer data into a single platform that can be accessed by a retailer and its suppliers putting the same data and insights on the desks of all parties to drive highly effective collaboration and growth.What will you be doingAs a Senior Manager supporting Circanas Wegmans account you will guide the retailer in understanding their market performance competitive landscape and customer behavior using Circanas tools and insights. Youll coach clients on leveraging the Unify platform for customer-centric strategies deliver thought leadership through data-driven storytelling and oversee the strategic implementation of Circana solutions and you will identify and suggest approaches for collaborative opportunities between Wegmans and its suppliers. Success in this role requires strong project management communication and analytical skills along with a proactive adaptable mindset suited to a dynamic team environment.Job ResponsibilitiesMaster the Unify platform and Wegmans data models to deliver impactful insights using POS Customer Loyalty eCommerce and ShopperSights data.Drive client decision-making through fact-based storytelling and strategic consulting balancing both manufacturer and retailer perspectives.Enhance client engagement and data value by delivering high-quality solutions training sessions case studies and tracking usage to measure success.Lead thought leadership initiatives including content creation share group facilitation and innovative problem-solving approaches.Build strong cross-functional relationships within Circana and with key client stakeholders to support revenue growth and data partnerships.RequirementsBachelors degree required advanced degree preferredExtensive retail and CPG experience with 7 years in Grocery Mass Drug or Club channels and strong domain knowledge across Food Drug and Mass.Advanced analytical expertise in syndicated data eCommerce and category management with proven ability to translate insights into business impact.Strong consultative and project management skills including creative problem-solving and process optimization.Exceptional communication and relationship-building abilities both internally and externally with a collaborative mindset.Proficient in Microsoft Office tools especially PowerPoint Excel and Word; prior experience with Circanas Unify platform is a plus.Circana BehaviorsAs well as the technical skills experience and attributes that are required for the role our shared behaviors sit at the core of our organization. Therefore we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:Stay Curious: Being hungry to learn and grow always asking the big questions.Seek Clarity: Embracing complexity to create clarity and inspire action.Own the Outcome: Being accountable for decisions and taking ownership of our choices.Center on the Client: Relentlessly adding value for our customers.Be a Challenger: Never complacent always striving for continuous improvement.Champion Inclusivity: Fostering trust in relationships engaging with empathy respect and integrity.Commit to each other: Contributing to making Circana a great place to work for everyone.Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice ) Your current employer will not be contacted without your permission.The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employees position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills seniority geographic location performance shift travel requirements sales or revenue-based metrics any collective bargaining agreements and business or organizational needs. The salary range for this role is $95K to 102K.This job is also eligible for bonus pay.We offer a comprehensive package of benefits including paid time off medical/dental/vision insurance and 401(k) to eligible employees.You can apply for this role through methods such as our Careers website link and/or Intranet site for internal candidates. This role is subject to AI-assisted screening. Circana uses artificial intelligence (AI) to assess resumes for alignment with job requirements by helping locate details in resumes that relate to the job description.The anticipated application deadline for this position is December 16 2025.#LI-GC1Required Experience:Manager Key Skills Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients Employment Type : Full-Time Department / Functional Area: Sales Experience: years Vacancy: 1 Monthly Salary Salary: 95 - 102