Client Manager at VirtualVocations

A company is looking for a Client Manager to oversee client relationships and ensure high-quality care for older adults.Key ResponsibilitiesGuide clients and families through the care journey and maintain regular contact to ensure a positive experienceCollaborate with internal teams to manage escalations and improve operational efficiencyBuild and maintain strong relationships with partner agencies and provide updates on client statusRequired Qualifications3+ years of experience in client or patient management, preferably in a staffing roleA client-first mindset with a commitment to quality care and customer satisfactionStrong ownership and detail orientation with experience managing complex processesAbility to manage multiple priorities in a fast-paced environmentComfort with technology and experience using scheduling or CRM systems is a plus