Client Relations Coordinator at DMCA

De Mott Curtright & Armendáriz LLP is a stable and fast-paced immigration law firm thats passionate about helping people and were looking for a bright and compassionate Bilingual Client Relations Coordinator to join our Austin office.Youll work in a supportive professional environment where collaboration and growth are encouraged and your work truly makes a difference.If youre a people person with a heart for service a head for problem-solving and a love for working in a multicultural environment we want to hear from you.What Youll DoAs one of the first friendly faces (and voices) our clients meet youll be the heart of our Austin office. Your days will include:Greeting and guiding clients with warmth and professionalism- on the phone virtually and in personScheduling appointments and consultations across multiple calendarsHandling payments and opening new cases with accuracy and careCreating daily reports to help our team stay sharp and on trackSupporting clients with clear informed and compassionate communicationFlagging urgent issues and helping resolve concerns creativelyPromoting DMCA values and a positive collaborative workplaceSupporting your team and celebrating wins-big and smallWhat Were Looking ForWere searching for someone who is:Bilingual in English and Spanish (fluently please!)Friendly resourceful and detail-orientedEnergized by working with diverse communitiesAble to handle confidential information with careConfident using Microsoft Office and standard office equipmentComfortable juggling multiple responsibilities in a busy legal settingAvailable full-time Monday to Friday 8am to 5pmBonus points if you have:6 months of accounting or payment handling experienceA Bachelors DegreeStrong leadership instincts and critical thinking skillsWhy Youll Love It Here:Team culture: We work hard but know how to keep it collaborative curious and caffeinated.Growth-friendly: Were big on professional development.Meaningful work: Youre not just moving paper - youre helping people build better futures.Prime Location: Our Austin office is located on vibrant South Congress-surrounded by great coffee local eats and that signature Austin hustle. What Youll GetCompetitive hourly pay (based on experience)Full-time stability with lots of room to growEmployer-paid medical insurance optional dental & visionEmployer-paid life and long-term disability insurance401(k) with employer matchingPTO paid vacation and holiday payA team that supports each other A mission that gives your work meaning every single dayIf youre looking for more than just a job-and want to be part of something impactful-come grow with us at DMCA.Required Experience:IC Key Skills Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients Employment Type : Full-Time Experience: years Vacancy: 1