Client Review Business Analyst Senior Associate at JPMorganChase

DescriptionChase Business Banking operates in over 5000 branches across the country providing financial services to approximately 2.5 million business clients. We are the leading bank for small businesses in our key markets providing deposit and cash management services payment solutions and a broad array of lending products to meet our clients access to capital needs.As a Client Review Analyst on our Business Banking Chief Administrator Office (CAO) Team you will assess cases to identify businesses that may fall outside the scope of Business Banking. The team receives case work through a variety of channels including reporting and referrals from partners and other lines of will beresponsible for performing internal and external research to determine if a business is considered out-of-scope according to the Chase Business Banking Standards.Job responsibilitiesFollow documented firmwide standards and Line of Business policies & proceduresPerform internal and external research via web searches customer assist and Know Your Customer (KYC) profilesManage case workload in time sensitive environmentAssess and analyze decision-making processes to ensure alignment with company objectives and industry best practicesSelf-manage business-as-usual (BAU) Case Queue with attention to Service Level Guidelines (SLG)Collaborate with cross-functional teams to gather data and insights necessary for informed decision-makingRequired qualifications capabilities and skillsKnowledge of business operations processes control related activities or data analysisPossess an understanding of Business Banking Know your Customer (KYC) Fraud or Investigations case related experienceProficient in Microsoft Office (Outlook Word PowerPoint and Excel)Ability to work independently and eagerness to manage multiple tasks simultaneously while being flexible and adaptable in a fast-paced and changing environmentAbility to collaborate effectively in cross-functional team environmentExcellent interpersonal and communication skills ability to effectively and confidently interact with peers and all levels of managementProven ability to prioritize work meet tight deadlines and have strong attention to detail while maintaining the highest qualityActive listener open minded and willing to shift gears quickly and efficientlyExcellent organizational skillsExperience with facilitating meetings and speaking with different levels of managementInteract and communicate confidently and effectively in both written and oral formats with all levelsPreferred qualifications capabilities and skillsBachelors degree or equivalent experienceMinimum of 5 years of experience in financial services industry with background in controls audit quality assurance operational risk management or Anti Money Laundering / Know Your Customer (AML/KYC); or equivalent subject matter expertise in a relevant business related functionsMinimum of 3 to 5yearsof investigation experience Minimum of 3 yearsofBusiness Banking Consumer and or Fraud experienceUnderstanding of Business Banking and its processes and systemsRequired Experience:Senior IC Key Skills Computer Science,Economics,JSP,Access,Excel,Testscript,Jira,Project Management,Scrum,Sharepoint,Java,XML,JSON,Data Analysis,XSLT Employment Type : Full-Time Department / Functional Area: Operations Experience: years Vacancy: 1