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Client Services Manager Branch Manager Home Health at Integrity Placement Group
Integrity Placement Group
Pittsburgh, PA
Administration
Posted 0 days ago
Job Description
Client Services Manager / Branch Manager Home HealthWe are seeking a dedicated and hands-on Client Services Manager / Branch Manager to lead and support all aspects of daily operations within a growing Home Health organization. This role is ideal for someone who thrives in a fast-paced environment enjoys problem-solving and takes pride in ensuring exceptional care and service delivery.Compensation & Benefits:Base salary of $70000 per yearOpportunity to earn up to an additional 30% in commissionsFull benefits package with 80% employer-paid coverage3 weeks of PTO Plus 72 hours of sick payPTO and after 1 year tuition reimbursementMondayFriday schedule (no nights or weekends unless occasional support is needed)Key Responsibilities:Oversee day-to-day branch operations to ensure smooth efficient and compliant service delivery.Serve as the main point of contact for clients families staff and referral partners.Manage staffing needs including scheduling coordinating care and resolving coverage issues.Monitor patient satisfaction and address concerns promptly and professionally.Ensure compliance with state and federal regulations agency policies and quality standards.Support recruitment and onboarding of caregivers and clinical staff as needed.Collaborate closely with clinical leadership to manage caseloads and improve workflow.Track and report key performance metrics such as census growth retention and service quality.Foster a positive team culture built on communication accountability and exceptional service.Identify opportunities for operational improvements and assist with implementation.Qualifications:Prior experience in home health healthcare operations or a related field required.Strong leadership skills with the ability to motivate support and mentor staff.Excellent organizational and problem-solving abilities.Exceptional communication and customer service skills.Ability to multitask prioritize and remain calm under pressure.Familiarity with state regulations and home health operations preferred.Apply Here or Send Resume to Required Experience:Manager Key Skills Crisis Management,Pain Management,Developmental Disabilities Experience,Employee Evaluation,Direct Support,Management Experience,Remodeling,Case Management,Home Care,Nursing,Supervising Experience,Social Work Employment Type : Full Time Experience: years Vacancy: 1
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