Client Success and Sales Manager, Premium Personal Training at Hybrid Mma & Fitness Llc

Job DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceCompetitive salaryEmployee discountsOpportunity for advancementTraining & developmentAbout UsHYBRID Gym LA is a premium, high-performance private training facility specializing in one-on-one personal training and semi-private transformation programs. We are looking for a motivated Client Success & Sales Manager to lead client acquisition, support client experience, and help grow our high-ticket personal training business.This is a desk-based sales role best suited for someone who excels at communication, lead conversion, and workflow organization all within a fitness environment.ResponsibilitiesSales & Lead ConversionConvert inbound and outbound leads into high-ticket personal training clients.Conduct consultations, gym tours, and follow-up calls/messages.Manage the full sales pipeline: outreach, lead nurturing, follow-ups, booking consultations, and closing sales.Track and update all leads using CRM systems.Client SuccessSupport new clients through seamless onboarding.Maintain strong client relationships to drive retention, renewals, and upsells.Be the primary point of contact for client communication and scheduling needs.Business DevelopmentBuild partnerships with local businesses, hotels, residential buildings, and corporate offices.Support community events and brand activations to expand local awareness.Identify new opportunities for revenue and membership growth.Marketing SupportCoordinate with digital marketing agencies (paid ads, SEO, lead gen).Assist with basic social media strategy and content planning.Provide insights on lead quality and marketing campaign performance.Reporting & OperationsTrack sales KPIs, conversions, and performance metrics.Provide weekly updates to the leadership team.Help refine sales systems, scripts, and processes.QualificationsExperience in sales, client acquisition, business development, or membership sales (fitness/wellness/luxury service preferred).Strong communication skills and ability to confidently close high-ticket services.Highly organized with strong follow-up and time management skills.Comfortable in a desk-based sales environment inside a fitness facility.Experience with CRM systems (Mindbody, ActiveCampaign) is a plus.Passion for health, fitness, and helping clients reach their goals.Available for some evenings, weekends, and events.Compensation & BenefitsCompensation:Hourly base at Downtown LA minimum wageUncapped commission on personal training sales, semi-private enrollments, renewals, and upsellsHigh performers earn significantly above industry averagesBenefits:Complimentary HYBRID Gym membershipEmployee discounts401(k) + 401(k) matchingCareer development opportunities