Clinic Operations Coordinator at University System of New Hampshire Portal

Summary Of PositionThe Clinic Operations Coordinator is a program specialist who oversees and coordinates activities for the UNH Franklin Pierce clinics. For three law clinics and its associated faculty: Provides administrative support for clinical client cases law school faculty members and law students. Manages the clinical teams administrative and operational activities and oversees student office workers. Under supervision of Director of Clinics the Clinical Operations Coordinator oversees and provides administrative and operational support for the clinical programs at the law school. Provides diverse and highly responsible administrative and operational support for clinic cases faculty and students in compliance with the Law School and ABA Standards the N.H. Rules of Professional Conduct N.H. Supreme Court Rule 36 and the N.H. Judicial Council Contract. Manages the clinic office supervise a part-time staff assistant and oversee student office workers. Under broad supervision of senior administrator of a major unit and with a focus on continuous improvement and customer service provide diverse and highly responsible administrative and operational support requiring recurring contact with administrators deans and director and public and private officials use of independent judgment and thorough knowledge of operations and policies of several administrative units.Other Minimum QualificationsBachelors degree or combination of education and related work experience equivalent to 4 years Minimum of two years experience post-degree in fast-paced office setting preferably in a legal or higher education setting. Working knowledge of various clinic and court documents filings deadlines case intake procedures reporting requirements. Team contributor towards continuous process improvement initiatives consistent with best practices of ABA accredited law schools. Ability to organize documents for multiple users and prepare pleadings for court. Ability to set priorities and coordinate multiple projects. Skill in performing detailed work accurately and efficiently with initiative meeting deadlines and performing in a fast-paced environment. Ability to maintain strict confidentiality. Ability to provide professional support to a wide range of clients exhibiting excellent written and verbal communication and interpersonal skills with a demonstrated commitment to diversity equity and inclusion. Ability to work collaboratively and to foster trust and support among varied constituencies. Superior computer and database proficiency with an ability to master new software and systems as required.Additional Preferred QualificationsLegal Assistant certification or related coursework Additional years of experience Working knowledge of PC Law Facility in Box and One Drive cloud-based file sharing Ability to work independently with minimal direction Familiarity in process improvement inquiry and implementation Strong customer service skills to meet faculty/student needsRequired Experience:IC Key Skills Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management Employment Type : Full Time Experience: years Vacancy: 1