Clinic Supervisor at Catholic Charities of Buffalo

OverviewCatholic Charities of Buffalo is hiring a full-time Clinic Supervisor for the Monsignor Carr Institute in Cheektowaga NY (AppleTree Business Park). This role involves overseeing daily operations of OMH-licensed outpatient behavioral health clinics providing administrative and clinical supervision and ensuring high-quality client care. Catholic Charities is a non-profit organization that offers an array of programs that strive to empower individuals children and families. Catholic Charities of Buffalo NY is the most comprehensive human service provider serving the eight counties of Western New York with dozens of programs at 40 professionally staffed locations. Our programs include comprehensive counseling services for all ages basic emergency assistance including operating 8 food pantries mental health services chemical dependency treatment educational and job readiness services services to older adults marriage counseling immigration and refugee assistance and a variety of programs that address prevention and treatment of a number of family issues. We strive to provide HOPE for all seasons.Job ResponsibilitiesOversee daily clinic operations to ensure smooth and efficient functioningSupervise clinical staff providing guidance support and performance evaluationsDevelop implement and review clinic policies and procedures for compliance with healthcare regulationsCoordinate and manage patient care including scheduling appointments and managing patient recordsAddress and resolve patient complaints and issues to ensure high patient satisfactionDevelop and manage the clinics budget including ordering and maintaining inventory of suppliesRecruit hire orient and train new clinic staff members; provide ongoing training and development for existing staffEnsure all clinical operations comply with local state and federal laws and regulationsMaintain accurate records of patient treatment and progressPromote adherence to high ethical standards consistent with the Catholic Charities Corporate Compliance Program Code of Ethics legal mandates labor laws NYS Justice Center NYS OMH managing contractual regulations and other accreditation standardsCommunicate regulations standards applicable policies and procedures to team members and monitor complianceUtilize electronic medical record (EMR) database system reports/queries to monitor and manage productivity and quality clinical performanceRespond to crises and high-risk/safety concerns; identify and implement corrective action as necessaryAssist in developing and implementing continuous quality improvement (CQI) processesProvide coverage as needed to meet clinic and client needs; may hold a small caseload at timesMinimum QualificationsMasters degree in social work mental health counseling or Qualified Health Professional related field. Must hold a clinical license in NY State (LCSW/LMHC).At least three (3) years of post-masters degree experience providing direct treatment in a behavioral health setting.At least one (1) year supervisory experience preferred.Exceptional interpersonal and communication (oral and written) skills required.Demonstrated ability to engage lead and maintain effective relationships with a clinical teamDemonstrated agility initiative ability to work independently and efficiently (effective organizational and time management skills) and produce resultsIn-depth familiarity with WNY community and continuum of human services (health behavioral health and social services) systems organizations and resourcesFluent in various computer applications (e.g. Word Excel) electronic database systems and electronic health recordsExperience with 10e11 EMR system a plusRequires travel - must possess valid NYS driver license and agency-required level of auto insurance coverage and be able to travel as needed within the eight county WNY region.Must be prepared to work a flexible schedule in order provide person-centered care and participate in agency-related activities/events that may take place outside of typical business hours.What We Offer40 hours per week13 paid holidays 25 PTO days per year (Pro-rated based on first year start date)Comprehensive health dental & vision offerings for full-timeEmployer-paid life insurance for full-timeAncillary benefit offerings for full-timeFlexible Spending Account (FSA) option for full-timeHealth Savings Account (HSA) when electing a high deductible health plan for full-timeEmployer-paid Employee Assistance Program (EAP) 403b Retirement Plan (Eligible after first pay period) with employer contribution after six monthsApplicants must reside in New York State to be considered.Compensation range may vary based on factors including but not limited to skills education location and experience.Apply today at: an Equal Opportunity Employer Catholic Charities of Buffalo is committed to providing equal employment opportunities to all individuals regardless of race religion color national origin citizenship sex sexual orientation gender identity age veteran status disability genetic information or any other protected characteristic. Catholic Charities of Buffalo will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless such accommodations would impose an undue hardship on the operation of the business. If you require reasonable accommodation during the application or interview process please contact .Required Experience:Manager Key Skills Restaurant Experience,Customer Service,Hospitality Experience,Management Experience,Mediation Experience,Guest Services,Merchandising,Experience with Children,Leadership Experience,Mentoring,Supervising Experience,Neonatal Ventilator Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 54209 - 63240